She described Cisco's own private cloud environment -- Cisco IT Elastic Infrastructure Services (CITEIS) -- and the benefits the company is realizing through its virtualization capabilities: the migration of 57% of Cisco's 1,300 business applications into CITEIS; a 37% improvement in total cost of ownership; an additional 27% improvement when Cisco's Unified Computing System was deployed; an 80% reduction in rack space and a 67% reduction in power consumption for certain applications.
Cisco wasn't even using virtualization when Jacoby became CIO four years ago, she says.
In collaboration, where Cisco's TelePresence videoconferencing technology is a key piece, Jacoby claims a banking customer with 250 branches enabled by Cisco's Medianet video architecture saw a 70% return rate for customers vs. 30% when immediate "face time" was available through video.
That same bank saw 78 times the return on its Medianet investment over three years due to customer retention and other benefits, she said.
"This is a huge business advantage," Jacoby said.
Sandwiched between Jacoby and Donatelli was a chat between Vint Cerf, one of the founders of the Internet, and Dan Lynch, founder of Interop, to commemorate the conference's 25th anniversary. Lynch and Cerf waxed nostalgic on the early years of development and deployment of the Internet and the TCP/IP protocol with plenty of inside joking and jostling.
Lynch recalled pushing the boundaries of his organization's computer usage guidelines while testing protocols later used on the Internet.
"Thank God for breaking the rules," he quipped.
Also sharing the stage during the Interop keynote was Mark Templeton, CEO of Citrix, who gave an overview of the company's NetScaler SDX product and the AppFlow application service delivery technique for the cloud.
Templeton said the industry, with momentum from tech-savvy consumers, is moving from the rigid PC Era into the more flexible Cloud Era.
"The consumerization of IT will force more change over the next 10 years than any other trend we're seeing," Templeton said.
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