CIO scores highest on "dependencies and multi-tasking," according to the Emerson survey. Responses show particularly high requirements to work on many projects at once and make important decisions quickly, and those decisions can be required any time. Other respondents say they have to be available to take emergency calls and have been tracked down even on vacation.
Demands of the job also include motivating and orchestrating the work of others. CIOs also indicate more than did any other IT role that they are responsible for a large part of the company's budget.
IT manager/director might be called on to put out fires or do routine work at any time, including nights and weekends, the survey found. Respondents say demands include juggling several projects at once, solving problems quickly and working at peak capacity at all times.
Respondents also say they have responsibility for a large portion of the company's budget and for leading the meetings they are in.
IT operations personnel include technician, manager, analyst, operator and specialist. They report working on high-stress projects with constant time pressure and responding to after-hours incidents, the Emerson survey found.
Data center managers were in the top three for "dependencies/multi-tasking," the top four for "availability" and the top five for "quick response." They also scored more than 30% higher than average in agreeing they don't control their own schedule -- 70% for data center managers compared to 45% on average.
Job demands and responsibilities include working fast, handling confidential information, troubleshooting, managing budgets, hardware maintenance and "everything," the Emerson survey found.
Engineers scored high in "dependencies, "multi-tasking" and "quick response." More than 80% agree or strongly agree that others depend on their work a great deal, 91% say they immediately read all messages received and 86% quickly respond to all inquiries. Thirty percent of the respondents work for consulting engineering companies, and "perfection" was cited as one of the job demands.
Making emergency decisions is noted as a typical demand of the IT security group. Eighty-nine percent of the security respondents agree or strongly agree they make important decisions quickly -- the highest score of all the IT roles.
But this group also scores lowest on quick response, the Emerson survey found. Sixty-one percent agree or strongly agree they quickly respond to all inquiries, but the average across the top 10 Always-On jobs is 76%. More than half of IT security respondents say that success depends on things out of their control.
Application and software developers are apparently able to concentrate on their work more than others. One-third or less report having no time for quality work and no time to think things through.