"At approximately 2:12pm EST, the generator was reengaged and teams are assessing stability to bring some portion of cooling back on-line. With mitigation efforts temperatures have stabilized in a range of 95-100 degrees Fahrenheit and have been generally unchanged over past 2 hours at those levels," Zayo said in the post.
Zayo said it also has other contingencies in motion, including a 2MW generator that is in transit from New Jersey to the facility in New York City.
"If building infrastructure is not restored, Zayo's intention would be to tie its 7th floor services and cooling infrastructure directly to this back-up power source and maintain this through full commercial utility restoration," the company said.
Delivery of the generator is expected to take 2.5 to 3.5 hours depending on traffic.
A Zayo spokesman was not immediately available to comment on the status of the effort.
Telx, which also operates a data center at 111 8th Ave., said, in a posted note, that as of 1 p.m. ET, there haven't been unusual temperature increases in its data center. Telx is asking customers of its two data centers in NYC, the other is at 60 Hudson St., to assist in reducing electrical load and curtail their systems where possible and to "power down any nonessential equipment at this time."
In an email to Computerworld, a Telx official said its data center isn't having problems similar to that of Zayo, suggesting that the latter's issue could be specific to it or to its infrastructure.
Telx is not expecting Con Edison to restore power to the building for three or four days.
Another data center company operating at 111 8th Ave., Equinix, reported Wednesday that it had a problem a failed generator "that impacted service to several customers."
Equinix said "repairs were made and service was restored within one hour and 15 minutes."
Patrick Thibodeau covers SaaS and enterprise applications, outsourcing, government IT policies, data centers and IT workforce issues for Computerworld. Follow Patrick on Twitter at @DCgov, or subscribe to Patrick's RSS feed . His e-mail address is email@example.com.
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