Do business desktop PCs have a future?

With laptop shipments gaining momentum over the past few years the question arises: Are desktops on the verge of being banished from the enterprise?

Desktops remain the primary computers of "task workers," which includes clerks, accountants and others who are bound to their desks, and programmers, with laptops becoming the primary computers for many other enterprise employees.

Enterprise use of laptops has exploded as they become affordable and companies seek to provide greater mobility to workers while also increasing productivity. Laptops allow employees to telecommute or work on the road, and can make it easier for salespeople and executives to close deals. Laptops also reduce the need to buy separate monitors and other peripherals.

Laptop shipments increased by about 60 percent between 2006 and 2008, while desktop PC shipments flattened during the same period, according to Gartner. Toshiba sensed the laptop trend as early as 2001, when it stopped selling desktops and focused on selling mobile products and servers.

But that doesn't mean doom and gloom for desktops, said George Shiffler, principal analyst at Gartner Dataquest. There will be a core of desktop users, including programmers who need the speed of a desktop. Desktops will also remain a tool for task workers as companies look to secure data and reduce maintenance costs, analysts said.

"Why give a laptop to somebody working in a call center?" Shiffler asked. Such workers do not need laptops, which are more expensive and generally require more maintenance, or even a top-line desktop -- all they need is a basic desktop.

Laptops are also more vulnerable to theft, analysts said. Stolen laptops could cost companies an average of US$49,246, with computer costs and the value of data included, according to a study released in April by Ponemon Institute.

While desktop PCs account for the bulk of personal computers sold to enterprises, the gap in laptop sales to enterprises is closing. Of 168 million PCs sold worldwide to professional organizations in 2008, about 95 million were desktops and 73 million were laptops. That's compared to 94.6 million desktops and 47.3 million laptops that shipped in 2006.

Concerns about data integrity triggered Guidance, a Web software provider, to choose a majority of desktops for its hardware infrastructure. The company of 50 employees has a mix of 80 percent desktops and 20 percent laptops.

"Because desktops are stationary, they have a lot of advantages," said Jon Provisor, chief technology officer at Guidance. Desktop maintenance is easier for tasks such as remote security scans and software patches, Provisor said. Desktops are also always connected to the network, which makes it easier to manage them remotely.

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