• Achieving Section 508 compliance

    Posted January 25, 2001 - 11:06 am

    SECTION 508 REGULATION standards are strict and far-reaching, just as the federal government intended. The regulation, overseen by the U.S. Federal Access Board and published on Dec. 21, 2000, forces federal agencies to become early adopters of electronic and information technology accessible to a wide range of people with disabilities. Contractors supplying IT products and services will need to comply with the regulation's standards.
  • Invoking Subroutines

    Posted January 25, 2001 - 1:00 am

    * What's the best way to invoke a subroutine? COMMUNITY DISCUSSION * Where can you find out more about Perl? SERVICES * Webcast: Think you know everything IT guru? Is that your final answer?

  • CPUs

    Posted January 24, 2001 - 1:36 pm

    Central processing unit (CPU): The brain inside a PC that processes data and dictates the power and price of a computer.
  • Getting good service

    Posted January 24, 2001 - 11:38 am

    For top performance from your ASP, draft a comprehensive service-level agreement and hold the company to it. But whatever the particulars of your SLA, don't lose sight of the fact that the end user's experience is paramount.
  • Revamped Melissa requires antivirus update

    Posted January 23, 2001 - 4:58 pm

    Remember Melissa? It's been almost two years since that infamous worm swept through the world's e-mail servers, spreading faster than any virus ever had before. Now a new variant of Melissa threatens to get past the defenses designed to protect us from the original.
  • Backing up your server

    Posted January 23, 2001 - 4:18 pm

    I happened to crash one of my test server mirror copies when I installed the applications Exchange Server, Visual Source Safe, Internet Explorer and Microsoft Office. I made an Emergency Repair Disk (ERD) but even after I installed these applications they all failed to work. Is there any reason for the ERD other than to recover the registry?
  • Where the jobs are

    Posted January 23, 2001 - 11:41 am

    People usually go where the jobs are, and a fast-growing city would seem to guarantee large-scale employment for information technology professionals. Right? Not necessarily. Reality is often deceiving when it comes to the job market in a rapidly expanding city. Consider Naples, Fla., No. 5 on the U.S. Census Bureau's list of fastest-growing metropolitan areas. No hotbed of high-tech and corporate employers, Naples is largely a retirement and resort community.
  • Has CRM lived up to its promise?

    Posted January 23, 2001 - 10:43 am

    Last year, you were a hero. You brought your company to the forefront of the customer economy. You preached about the empowered consumer and the merits of personalized treatment, and you led the charge to invest millions of dollars in customer relationship management (CRM) infrastructure because it would yield returns tenfold. You spoke of missed opportunities across the enterprise of your organization because customers weren't being treated as individuals. "Loyalty and relationships are the key to beating our competitors," you said. And you were mostly right -- so why are you so nervous?
  • Everybody Loves MIME

    Posted January 23, 2001 - 1:00 am

    * Webcast: Think you know everything IT guru? Is that your final answer?

  • Explainer: The host-resident firewall

    Posted January 22, 2001 - 9:30 pm

    FRAMINGHAM -- The conventional firewall sits between the trusted (internal) and the untrusted (Internet) networks, where it filters inbound and outbound traffic to provide safe access to and from the Internet.
  • Dear career adviser

    Posted January 22, 2001 - 8:45 pm

    FRAMINGHAM (01/22/2001) -- I am a Macintosh professional who has worked on Web development for entertainment and multimedia sites. I am interested in streaming media and I'm wondering whether, as a Macintosh person, I am at an advantage or disadvantage to grow my career at a business-oriented company that seems to be more stable? What skills and applications do I need to emphasize in my r
  • In search of telework-friendly DSL

    Posted January 22, 2001 - 5:38 pm

    As companies roll out telework programs with dozens or even hundreds of workers, establishing uniform, reliable, cost-conscious and secure high-speed Internet service for everyone is becoming a priority.
  • Telework tools that managers can't ignore

    Posted January 22, 2001 - 5:35 pm

    I don't worry about teleworkers in big firms like AT&T, IBM and Merrill Lynch; they're members of well-organized, formal telework programs. It's everybody else that concerns me.
  • Service-level agreements

    Posted January 22, 2001 - 1:42 pm

    A service-level agreement is a contract that defines the technical support or business parameters that an application service provider or other IT outsourcing firm will provide its clients. The agreement typically spells out measures for performance and consequences for failure.
  • To protect against Trojan horses, you will need a strong gate as well as a firewall

    Posted January 22, 2001 - 11:23 am

    MY LAST TWO columns have described two major problems that afflict Windows users' privacy and security on the Internet. In this week's column, I give you two tools that attempt to deal with these issues.
  • Resurgent text-mining technology can greatly increase your firm's 'intelligence' factor

    Posted January 22, 2001 - 10:56 am

    CHANCES ARE you're probably already analyzing the information housed in your company's relational databases. Doing so can provide you with vital statistics regarding sales, inventory, customer buying trends, and much more.
  • Generating Messages

    Posted January 22, 2001 - 1:00 am

    * Generating messages with the CListBox COMMUNITY DISCUSSION * Send output to a printer: It's trickier than you think. SERVICES * Webcast: Think you know everything IT guru? Is that your final answer?

  • Digital copyright rule seen as victory for entertainment industry

    Posted January 18, 2001 - 3:41 pm

    WASHINGTON -- THE U.S. Library of Congress has posted a rule saying only two types of digitized works are exempt from the 2-year-old Digital Millennium Copyright Act's (DMCA) prohibition against cracking access codes designed to protect movies, software, books, and other digitally recorded material from illegal use.
  • Outsource your networks, no matter what size

    Posted January 18, 2001 - 12:24 pm

    If it's good enough for the Navy, is it good enough for you?
  • Intrusion detection

    Posted January 18, 2001 - 12:05 pm

    Our intranet has been acting strange. I'm afraid there may be undetectable Trojan horses or denial-of-service zombies installed in our network. Are there any low-cost intrusion-detection systems available? Where can I find good examples of the tools bad guys use to attack networks so I can show management how vulnerable we are to network vandalism?
  • Regular Expression Tutorial Part 6: Capturing, Grouping, and Backreferences

    Posted January 18, 2001 - 1:00 am

    * Capturing, grouping, and backreferences COMMUNITY DISCUSSION: * Perl, good for everything SERVICES * IT Job Spot: It
  • Outsourced security: Consider it carefully

    Posted January 16, 2001 - 4:32 pm

    Demands on IT leaders to stay on top of the latest security products, while at the same time continuously upgrading staff expertise to handle security attacks, have brought MSPs (managed security providers) to the forefront. These service providers promise to ease the burden on enterprise security staff via outsourcing.
  • In spite of the IT labor shortage, some still can't find work. Here's how to sell yourself

    Posted January 16, 2001 - 3:48 pm

    MANAGEMENT SPEAK: This new job title may be unusual, but it more accurately reflects your duties.
  • Network management

    Posted January 16, 2001 - 9:46 am

    Links to information about Network Management from Network World Fusion.
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