Are privacy problems killing Facebook?

Facebook's US growth and traffic both fell hard in June. It seems Facebook's privacy problems are finally having an impact.

By Dan Tynan  6 comments

Interesting news from the world of Internet bean counters: Facebook’s growth last month stalled to virtually nothing – at least here in the US. And a number of people are pointing to the social network’s seemingly endless series of privacy and security gaffes as the culprits.

According to market research wonks Inside Facebook, the world’s biggest social network added just 320,000 new US users in June. Most sites would be thrilled to add 320K a month (at eSarcasm, we’d be ecstatic with a quarter of that). But Facebook is the 5000-pound gorilla of social nets, and it takes a lot of bananas to feed it – nearly 8 million new bananas in May, for example.

[ See also: Facebook's privacy controls are seriously broken ]

Why the drop in new users from 7.8 mill to 320K? Normal attrition or monthly fluctuations couldn’t account for that steep a plummet. It’s pretty clear all that bad press Facebook has been pulling in has scared off the newbies. And frankly, that’s a good thing. That’s what bad press is for.

More troubling to our hoodie-wearing heroes is that usage of Facebook last month actually declined among 18 to 44 year olds – who represent 70 percent of Facebook’s US user base -- to the tune of about 150,000. That’s a rounding error relative to FB’s 125 million active US users, but a rounding error in the wrong direction none the less.

I’ll let the boys and girls at Inside Facebook state the obvious:

“One possibility is that we’re finally seeing the backlash from heavy media attention to Facebook privacy issues — some of which were real, some the result of confusion and sensationalism. Regardless of the causes, the age groups that logged a loss in June is also the one most likely to have paid attention to the privacy debates, and the timing could be correct, since the Facebook ad tool we use to gather this data is often several weeks behind.”

Inside FB also notes that this might be a blip. Maybe everybody was taking advantage of the fine June weather we had and got out of the house for a change. Maybe somebody misplaced a decimal point in their calculations. But I think not. I think a lot of Facebook users got a sudden wake up call as to what was really happening to their data. And now it’s time for Facebook to get a wake up call.

Listen: I rag on Facebook for privacy violations probably more than anybody. And so far, what Facebook has done really isn’t that bad, relatively speaking. It’s what Facebook might do that worries me. Sharing my music preferences with Pandora or my likes and dislikes with Yelp doesn’t bother me – I already use Pandora, and I don’t give a damn about Yelp.

But sharing my brand preferences with select advertisers without my permission would bother me. Sharing my status updates or my political or religious affiliations with companies like Choicepoint or Experian that Hoover up data and resell it thousands of times for background checks would bother me. To the best of my knowledge Facebook hasn’t done that – yet. But it doesn’t mean they won’t.

One out of three users already regret something they posted on Facebook and other social nets. Imagine how much they’ll regret it if it ends up costing them a job, or a home loan, or insurance coverage.

The best, if not exactly original, metaphor here is the frog in the pot of water. Throw a frog into a pot of boiling water and it will jump out. Throw it into a pot of cold water and gradually turn up the heat until it’s boiling, and you end up with frog stew.

Since its birth in 2004 Facebook has been steadily turning up the heat, sharing more and more of our personal information by default with each new iteration. Last month, it seems, the frog had finally had enough and jumped out of the pot before it (ahem) croaked.

Now we’ll see how Facebook responds. Will it crank down the heat? Or is it already so huge that growth doesn’t matter to it any more? Me, I’m betting we’ll see a lot more boiled frogs before we’re through.

When not abusing amphibian metaphors, TY4NS blogger Dan Tynan tends his snark garden at eSarcasm (“Geek Humor Gone Wild”). Follow him on Twitter if you dare: @tynan_on_tech.

Follow Dan on Google+

Author Dan Tynan has been writing about Internet privacy for the last 3,247 years. He wrote a book on the topic for O'Reilly Media (Computer Privacy Annoyances, now available for only $15.56 at Amazon -- order yours today) and edited a series of articles on Net privacy for PC World that were finalists for a National Magazine Award. During his spare time he is part of the dynamic duo behind eSarcasm, the not-yet-award-winning geek humor site he tends along with JR Raphael.

6 comments

    Anonymous 45 weeks ago
    Facebook is widely used social networking site. Last year it was found that facebook was sharing users’ personal data with advertisers without the users’ knowledge. So people think twice before sharing their personal information on the facebook. But now it is safe.Web Design Los Angeles
    Anonymous 1 year ago
    I have deleted all the stuff off my Facebook page & shut it down.I liked keeping in touch with family, but can't stand the attempts to be the "one all, be all" of the site.I'll wait for someone else to come up with something less intrusive.
    Anonymous 1 year ago
    My Profile just been disable by FB for I dont know whatever reasons... I am a heavy user of the network since I am in music Industry. FB should really work more like Myspace!!
    Anonymous 1 year ago
    I thank the writer friend for his writings on your site. I read all of it and i need to read new writings anymore. For the time being, i watched this type of topic on facebook and i liked it so much. In addition, it's one of the rare topics on the site.See you at a new topic...
    Anonymous 1 year ago
    There will soon be a better solution then facebook, which will be opensource and with full control. Check this out. Open-Source Facebook Alternative, Diaspora is launching on Sep 15
    Anonymous 1 year ago
    I think it won't matter them right now because their overall user-base is still going strong, their user base maybe declining in USA but users from other countries are happily signing on Facebook and sharing content. So I think for some time, Facebook won't care until unless they get a very hard hit and US users heavily declining. I think this attention from media is right because in my opinion Facebook still has to do a lot when it comes to privacy and building trust with their users, because as a user I still think twice, whether to share my content or not on Facebook or is it at risk ? That's the question every one of us ask themselves when using Facebook.Las Vegas real estate

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