I like the look and feel of iTunes, but the app is notoriously big and bloated, and it can take forever to start up. The iTunes Store seems big and clunky, too--and it has a similar problem with glacial loading times.
But Apple's walled-garden approach to media and devices is what really gives me a pain. Apple has a long history of tying its iTunes music and video to Apple devices, making it difficult for people to buy music and video from Apple and play it on non-Apple devices. On the music side, Apple has eased its monopolistic approach in recent years, but it still doesn't exactly go out of its way to play nice with non-Apple devices.
On the video side, Apple continues to live in the DRM dark ages. Just try to buy a TV show or movie on iTunes and play it on a home-theater system not made by Apple.
I've never seen an app that requires so many updates. It seems as though at least once a week I'm stuck looking at a "please update me" screen instead of listening to music or watching video. If you decline to accept the update, that screen will keep coming back as relentlessly as a zombie army.Oh and by the way, Apple commonly takes updating as an opportunity to sneak in installs or updates to other stuff--such as the Safari browser and the QuickTime media player--hoping that you'll hit the Start button without opting out of those other items. Pretty tacky, Apple.
"I've got to give it to iTunes," says Peter VanRysdam, CMO of 352 Media Group. "They are constantly releasing updates, and always trying to bundle other things in for me to download. I'm set with my version of QuickTime, thanks."
Finally, when you do accept the update, you'll have to sit there for a while as it downloads and installs, and you'll have to restart your computer in order for the update to take effect.
For an app that I don't use all that much, Adobe Reader sure demands a lot of attention and upkeep. It's constantly pestering me to update, so that Adobe can add several more esoteric document-handling features to my version of the program--features I'll never use.