Google+ outpaces Facebook in customer satisfaction

Facebook may be the big dog on block, but Google+ makes users a lot happier

By , Computerworld |  Networking, Facebook, Google+

Google+ isn't the only social network being rated for the first time this year. According to the report, the same goes for Pinterest, which scored a 69, LinkedIn, which had a 63, and Twitter, which garnered a 64. ACSI noted that LinkedIn and Twitter are considered low scorers.

Wikipedia tied Google+ at 78 to lead the category for a third straight year. Google-owned YouTube slipped a point to score 73.

Sharon Gaudin covers the Internet and Web 2.0, emerging technologies, and desktop and laptop chips for Computerworld. Follow Sharon on Twitter at @sgaudin, on Google+ or subscribe to Sharon's RSS feed. Her email address is sgaudin@computerworld.com.

See more by Sharon Gaudin on Computerworld.com.

Read more about web 2.0 and web apps in Computerworld's Web 2.0 and Web Apps Topic Center.


Originally published on Computerworld |  Click here to read the original story.
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