Apple Inc. late Friday announced that it had restored partial access to blacked-out MobileMe e-mail accounts, but acknowledged that some messages sent to those accounts had been lost during the week-long outage.
Full access to MobileMe's e-mail will be restored within another week, Apple said.
In a posting under a new "Status" section of the MobileMe home page on Apple's Web site, an unnamed employee said he had been directed by CEO Steve Jobs to keep users up-to-date on the outage and efforts to restore service.
The long message -- an unusual step for Apple, but perhaps prompted by the fact that those affected are not able to receive mail at their mac.com or me.com addresses -- summarized the problem, which Apple blamed on a balky server . The post also reiterated Apple's claim that only about 1% of MobileMe subscribers had been blocked from their accounts.
Sidekick: The Good News & the Bad News Either way you look at it Microsoft Data Center management did not follow standards or best practices in this failure. In which case it makes me wonder more about the outsourcing of corporate data much less personal data.
- mburton325
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