Microsoft rewards search -- but only with Internet Explorer

October 1, 2008, 09:45 AM —  IDG News Service — 

As a sign of how desperate Microsoft is to draw U.S. Internet users to its Live Search site and away from rival Google, the company is now offering frequent flyer miles to frequent searchers -- but only if they surf with Internet Explorer: Users of Firefox, Chrome or Safari are out of luck.

Frequent flyer miles with companies including American Airlines, Delta and US Airways are just some of the perks Microsoft is offering in a new reward program called SearchPerks.

The company desperately needs to attract eyeballs to its search sites, as it is continuing to lose market share to Google. In August, 63 percent of U.S. searchers turned to Google, up from 61.9 percent in July, according to figures released in mid-September by comScore, a tracker of online trends. In the same period, Microsoft's share of the search market dropped 0.6 percentage points to 8.3 percent, while Yahoo's slipped 0.9 percentage points to 19.6 percent.

Following the collapse of its plan to buy search market share through a merger with Yahoo, Microsoft has been looking for other ways to boost traffic to its online properties.

Back in May, it started paying rebates to U.S. users of its comparison shopping service to generate more traffic on the site. Live Search cashback was based on Jellyfish.com, a company Microsoft acquired in 2007.

Following its acquisition of European comparison shopping service Ciao in August, Microsoft expects to take the cashback program across the Atlantic next year.

For now, the rules of the SearchPerks program restrict it to U.S. residents.

With a Windows Live ID and a piece of software downloaded from the SearchPerks site, users of Internet Explorer 6.0 or later can collect a virtual ticket for each search they make, up to a limit of 25 per day, and exchange the tickets for miles or other prizes. Including a 500-ticket sign-up bonus, it will take them over three weeks to win a T-shirt and almost four months to win a cookery book through the program.

Registration is open through Dec. 31 and is available to the first million users to sign up. Anyone with their eye on the top prize, an Xbox game controller, will have to hurry: the game ends on April 15.

IDG News Service

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Either way you look at it Microsoft Data Center management did not follow standards or best practices in this failure. In which case it makes me wonder more about the outsourcing of corporate data much less personal data.
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