Microsoft fixes Bing bug

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June 3, 2009, 08:18 PM —  Computerworld — 

Microsoft today said it had fixed a bug in Bing that had infuriated Internet Explorer 6 (IE6) users when they discovered that the company's new search engine had hijacked their browsers.

"Last night, we corrected the issue with Bing on machines running IE6," a Microsoft spokeswoman said Wednesday in an brief e-mailed reply to questions.

Starting Monday, when Microsoft took Bing live, IE6 users began complaining that although they had previously set other search engines as the default, searches typed into the browser were instead directed to Bing.

"Woke up this morning to discover that Bing had hijacked [my IE6 address bar search]," said a user identified as "clmerc" on a Google help message forum. [I] can't change it via search/customize on the IE tool bar."

"Bing seems to have hijacked many user-programmed search preferences away from Google," echoed "Jimpobg" on another help thread. "Since I didn't know what Bing was, I really thought my computer was infected with malicious software. Well, actually....it WAS. Sounds like classic Microsoft behavior."

Microsoft's spokeswoman ignored Computerworld's questions about the root cause of the problem, but one user on the Google forum explained that IE6 uses a Windows registry key to parse unknown text, such as a search phrase, that's typed into the address bar. "The problem is, Microsoft developed their URL SearchHook to do one thing: Take the unknown text from the address bar and add it to the URL http://auto.search.msn.com/response.asp?MT=text+from+addressbar&srch=4&prov=gogl&utf8," said "Kilyo" on the same thread as clmerc. "But Bing stopped acknowledging [search] provider requests."

Some users were clearly unsympathetic, and blasted the complainers for running an ancient browser. "If you use IE6, you deserve as much pain and suffering as humanly possible," said someone labeled "positrongoo."

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Sidekick: The Good News & the Bad News
Either way you look at it Microsoft Data Center management did not follow standards or best practices in this failure. In which case it makes me wonder more about the outsourcing of corporate data much less personal data.
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