IP telephony

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  • Hosted IP telephony maturing for mainstream enterprise adoption

    Posted July 30, 2012 - 10:43 am

    IP telephony adoption has progressed slowly for more than a decade, but with hosted voice vendors now offering modular consumption models and shifting away from simply viewing hosted voice as a way to sell broader unified communications (UC) solutions, organizations can now pursue IP telephony services as a highly scalable stand-alone service.
  • UC pays off for Fluor, NHL hockey team

    Posted June 18, 2010 - 11:39 am

    Fluor Corp. and the Buffalo Sabres weren't looking to implement a unified communications infrastructure, but pressing telecom needs led both in that direction after Fujitsu exited the U.S. PBX business.
  • Unified communications saves Canadian school district $200k/year

    Posted June 18, 2010 - 11:35 am

    The Pembina Trails School Division in the Canadian province of Manitoba is saving $200,000 a year in telecom costs thanks to its unified communications deployment, which includes Adtran NetVanta software, Windows-based Dell servers and Polycom and Grandstream IP phones.
  • Ovum: UC projects are proceeding despite budget constraints

    Posted January 26, 2010 - 4:33 pm

    UC rollout in multinational corporations has progressed painfully slowly, but many individual UC applications are now deployed, with a strong focus on video in the coming year.
  • Skype will let its VOIP service talk to SIP phone switches

    Posted March 23, 2009 - 11:23 am

    Skype is diving deeper into the business market with a system that lets companies integrate existing, open VOIP phone systems with its proprietary VOIP service.
  • Ribbit opens Web telephony platform to all developers

    Posted November 17, 2008 - 5:35 pm

    Ribbit Monday released for general availability its Web telephony platform, designed to extend telephony development to the world's Web developers through the use of its APIs.
  • Good VoIP Deployment Guidelines (Do Not Exist?)

    Posted October 23, 2008 - 8:27 am

    I get questions regarding VoIP deployment all the time. Sometimes it is someone looking for simple and cheap Enterprise VoIP, who are unsure if VoIP can be deployed securely with those two parameters in the equation. More often it is the security aware people who are willing to invest almost anything to make it work, but cannot. As always, there is no silver bullet solution for either. If you look at my past opinions, I keep changing my mind between cheap that works, and secure that doesn't. What do you think? Which way should we go in VoIP?
  • IBM/Lotus sharpens weapon for unified communications battle

    Posted July 22, 2008 - 4:19 pm

    IBM/Lotus is banking on the integration of its Sametime platform and collaboration software with tools from telephony partners to fuel its climb up the ranks of unified communications contenders.
  • Greatest Challenge in VoIP Security

    Posted July 16, 2008 - 3:08 am

    The greatest challenge in VoIP security is that there are very few good example case studies available. There are some very good VoIP deployments. But try to find a white-paper with someone disclosing all the their success stories in building a perfect VoIP network. No luck! Unfortunately much of that data is hidden in confidential documents. Still, I have really loved to see VoIP security emerge and evolve from being a hindrance in VoIP deployment, into a key marketing value. Finally some of those success stories will get a chance to see daylight.
  • Unified communications with ROI in mind

    Posted June 18, 2008 - 12:09 pm

    Internet Protocol-based (IP-based) solutions operating over a converged voice-and-data network are heralding a new world of communications. Indeed, successful organizations recognize that improved collaboration translates into "faster answers and better teaming" -- connecting teams in a way that they can communicate and work together, whether in the office, telecommuting or on the road.

  • Telecom industry focuses on video, fat pipes

    Posted June 17, 2008 - 4:56 pm

    Wired and wireless carriers will meet up with network equipment vendors this week in Las Vegas to figure out how to meet the changing and fast-growing demands of enterprises and consumers.
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