IT Management

Consider the decision process; specialized factory database for fixed purposes from a single vendor - or broad infrastructure software with database management processes controlled by IT across the enterprise.

Get the facts you need to make the case for managed file transfer. Read the report to get head-to-head comparisons of cost, reliability, visibility, security & management and get the information you need to make a compelling case for moving to MFT.

This guide examines complications of software license management brought on by user self-provisioning, virtualization and the proliferation of BYOD apps and offers guidance on choosing the right set of tools and processes to ensure compliance.

This paper will help you understand what types of software licensing options exist and how to use software assessment management to prepare for an audit.

This Aberdeen Analyst Insight provides an overview of the top factors driving 2013 customer experience management (CEM / CXM) programs.

Read this use case document to understand how social knowledge collaboration techniques can help you to easily assign and track the policies that govern your assets to avoid out of compliance situations.

Demonstrating compliance with policies is a chore for any IT operations organization and often seen as a distraction from the "real work" needed to keep IT services up and running.

IT Service Management tools have seen very little innovation in the last several years as established vendors have focused their R&D efforts elsewhere.

Forrester Consulting recently analyzed the requirements for consolidating branch office infrastructures while simultaneously supporting the demands of emerging business goals.

Is it possible to eliminate the impact of distance? This paper explores the 5 key principles successful CIOs are using to redesign IT infrastructure of any size.

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