Enterprise social networking: The how-to guide

By , CIO |  Unified Communications, Social Networking

Social Business Case Studies

How Consumerization of IT Led Kaplan to Google Apps

At Kaplan, a genuine enthusiasm for technology comes from the top: Its CIO embraces the consumerization of IT and wants employees to be as excited about technology as he is. That culture led Kaplan to migrate from Microsoft Exchange to Google Apps and, mostly recently, to Google+.

How One Business Uses Social Networking and BPM to Handle Disasters

When a hurricane hit, insurance claim outsourcer Crawford & Company struggled to efficiently deploy adjusters. Here's how business process management and a social application helped the company move beyond whiteboards and sticky notes.

MLB.com Hits Homerun With Collaboration and Workflows

Producers at MLB.com suffered from email overload and needed to streamline their workflow and increase collaboration. Here's a look at how they greatly reduced email and simplified its publishing processes.

TD Bank Gets Social, Cashes In on IT-Business Teamwork

A smooth and efficient business-IT partnership was imperative to TD Bank's successful enterprise social network deployment. Here's how they worked together to bring collaboration to more than 65,000 users.

5 Tips for Social Business Adoption: How SAS Succeeded

SAS needed a way to consolidate information repositories and wrangle millennials from using Facebook for work purposes. Here's how the business analytics company decided on and rolled out their enterprise collaboration platform, plus tips for success.

Students Turn Social Media Skills into Social Business Strategy

San Jose State University and IBM partner in a real-world project to help students translate their Facebook and Twitter prowess into powerful business strategies.

From Microsoft to Google Apps: Why We Migrated

Journal Communications had always been a Microsoft-based company. But when IT systems needed to be consolidated, they reexamined their portfolio and became a Google Apps-based business. Here's how they did it and why.

How Random House Overcame 3 Common Enterprise Collaboration Obstacles

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