Also, change management is huge," Egan says. "Use a collaboration tool so employees can support each other. We use Socialcast, which is kind of like a Facebook for the enterprise. We just have a stream going and everybody kind of pitches in. It's amazing how you can get the employee base to resolve issues. It was just amazing the amount of collaboration that I got from the employees."
"You want to be consistent," he adds. "Even if you have five percent of folks that don't go into the program, those exceptions will kill you. You want to get your policy squared away. Work with your legal group and make sure that they're comfortable with this. Different industries are going to have more reluctance than others."
Thor Olavsrud covers IT Security, Big Data, Open Source, Microsoft Tools and Servers for CIO.com. Follow Thor on Twitter @ThorOlavsrud. Follow everything from CIO.com on Twitter @CIOonline and on Facebook. Email Thor at email@example.com
Read more about consumerization of it in CIO's Consumerization of IT Drilldown.