ASL2, an APMG-International qualification, focuses on the best practices for designing and carrying out effective application management, including the management, maintenance and upgrading of applications. This qualification is worth 1 credit.
Note: A maximum of six credits from ITIL Complementary Qualifications can be applied towards the ITIL Expert certification.
The official site of ITIL features a tool called the ITIL Credit Profiler, which helps potential candidates determine the total credit value they have attained, and provides them with general guidance on additional certificates they may want to obtain, based on their specific career objectives.
ITIL Certification Management Board
ITIL exams are provided at three levels: Foundation, Practitioner and Manager. The certifications themselves are managed by the ITIL Certification Management Board, or ICMB. Originally, the ICMB included representatives from various international organizations, including the U.K. OGC, APMG, the Stationery Office (TSO), ITIL Examination Panel and Examination Institutes (EIs).
In 2006, however, the OGC, which owned the ITIL trademark, turned over the management of the ITIL trademark and the accreditation of examination providers to the APM Group. The APMG then contracted with EXIN, BCS/ISEB, Loyalist Certification Services, PeopleCert Group and other certification bodies, accrediting them as the official examination bodies.
These official organizations are now able to accredit official ITIL training providers and offer ITIL exams. Here is a list of accredited ITIL training partners as provided by the official ITIL site.
Each accredited certification organization uses the same questions, from the same question bank that was developed by the APMG. Only accredited training organizations are allowed to advertise, market and/or deliver ITIL certification courses to applicants.
Accredited Training Organizations and Examination Institutes
There are a number of Accredited Training Organizations (ATOs)--those that have been fully accredited by an approved Examination Institute)-- that provide ITIL certification courses, both online and in person. A full listing of ATOs is provided here.
Additionally, there are many examination institutes (EI) that are accredited by APMG. These examination institutes are allowed to provide an ITIL examination scheme through specific accredited training organizations, and accredited trainers with accredited materials. A list of official Examination Institutes (EI) is also provided by the official ITIL site.
Test Your ITIL Knowledge on Sample Exams