The Grill: Greg Taffet, CIO of U.S Gas & Electric

We have to become much more than just hands-off managers now. We also have to look at how much time people spend, whether they're actually accomplishing things, whether they are doing the work themselves or working with somebody else and if somebody else is doing most of the work for them. Now you have to be much more intuitive because you don't always see them. Sometimes they don't surface to ask you for help.