August 08, 2011, 10:01 AM — For the past few months, I've been immersed in thinking about how we in IT can improve our relationships with our business colleagues , and I've come to realize that we can start by watching reality television.
That statement probably makes no sense to you, but I promise that it will by the time I'm done.
I've long been amused that so many popular reality TV programs invite us to watch other people work. There are the "old crap" shows, where you watch people pick garbage, restore antiques and haggle over used stuff. There are the food shows, where you watch people cook, run restaurants and compete in contrived contests. The list goes on and on, with shows about manufacturing, mining, building, trucking, flying, fishing, tattooing and even directing traffic.