Dworkin: Since EMR was so high-profile, staff began to see IT as more than a service provider. Today, people understand our capability to partner and drive clinical initiatives, and soon we'll move to provide predictive analytics as well as efficiencies. I tell my team that we're never done.
As told to CIO Executive Council Manager of CIO Programs Carrie Mathews. For more on the CIO Executive Council, visit council.cio.com.
Read more about cio role in CIO's CIO Role Drilldown.