Uncle Sam sees it somewhat differently. Fox quoted FTC spokesperson Frank Dorman:
“Businesses have to get your written permission before they can legally send you pre-recorded messages, even if your number is on the National Do Not Call Registry, and even if they have an established business relationship with you,” Dorman wrote FoxNews.com in an email. “If you get a robo-call from a company that hasn’t gotten your written permission first, it’s a scam, since no legal business wants to break the law and risk having to pay penalties of up to $16,000 per call.”
And while the Do Not Call rule carves out exceptions for legitimate political surveys, it doesn’t allow companies to use phony political surveys as an excuse for telemarketing.
Google any of the organizations in this post and you will find many stories of identical robo-calls with cruise line sales pitches attached. So it’s also not terribly surprising that the Boston law firm of Shapiro Haber & Urmy is looking into filing a class action suit against CCL and the Berkley Group for violating Do Not Call rules.
Gotten a call like this? The legal beagles at Shapiro want a word with you. And you should file a complaint with the FTC. I would definitely recommend not doing business with Caribbean Cruise Lines or Berkley Group/Vacation Village Resorts – unless you want to be cruisin’ for a bruisin.
Got a question about social media? TY4NS blogger Dan Tynan may have the answer (and if not, he’ll make something up). Visit his snarky, occasionally NSFW blog eSarcasm or follow him on Twitter: @tynanwrites. For the latest IT news, analysis and how-to’s, follow ITworld on Twitter and Facebook.
Now read this:
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