The daily workouts may be routine for York, but her IT career at USAA has been anything but that. Hired as a developer fresh out of college, she has moved through business analyst and project management roles to IT planning and now into management.
She acknowledges that she wasn't sure what she wanted to do when she joined the company in 1986. "But there are so many opportunities here that you can change your career if you want," she says. "You don't have to leave to have a different experience."
7:30 a.m. Mark Thompson, a technology architect in USAA's agile development lab for business intelligence, is getting his 20-month-old son, Caden, settled in at the on-campus child development center. Located in a sunlit building fronted by a garden where begonias and snapdragons bloom, the center can accommodate up to 300 children between the ages of 6 months and 5 years, and it employs 75 teachers.
Thompson, 32, graduated from college with a degree in computer science. While working full time at USAA, he earned a master's degree in technology management from the University of Texas at San Antonio, tapping the company's $10,000-a-year education benefit to pay for graduate school.
"I took advantage of the funding to pay for courses and books, but I also had the advantage of a management team that was very receptive and supportive of the fact that I was in school. If they understood I was coming up on a big exam, they would figure that into my workload," Thompson explains.
9:15 a.m. Matthew Hecke, a lead network engineer, is gearing up for a treadmill test in the fitness center -- part of a free annual health assessment he scheduled for himself. The fitness evaluations are another way employees can earn "healthy points" to reduce medical insurance premiums.
Hecke joined USAA four years ago, moving to San Antonio from Arkansas with his wife and two children. USAA helped find him a real estate agent and paid his moving expenses -- including the cost of having movers pack up his belongings. Now, he's a regular user of the fitness centers and plays softball and basketball on USAA intramural teams.
Over the coming weekend, he will travel to San Francisco, where he will visit one of USAA's technology vendors to get a peek at its product road map. "Researching new technologies is one of my favorite parts of the job," he says.
9:30 a.m. There's music playing in the background in Schwartz's office, which is spacious and has an open door. Schwartz's No. 1 priority as CIO is innovation. "We need to continue to find new and even better ways to keep encouraging it," he says.