Why USAA is the best place to work in IT

A day spent with several IT staffers at USAA reveals a supportive work environment, great amenities and a commitment to innovation.

By , Computerworld |  IT Management, USAA

1 p.m. The spacious, modern cafeteria, with a wide variety of hot and cold entrees and plated desserts on display, is among the amenities that Will McDowell says he missed most about USAA when he left to take a job at a publicly traded insurance company in the mid-Atlantic region.

"I really missed the campus, and more than anything I missed the team environment," says McDowell, who returned after a year and now is an IT technical director who leads USAA's mobile, social and Internet development teams. "At the other company, IT was more of an order-taking organization. Here, we really work hand in glove with the business, developing strategy and executing against it."

3-5 p.m. Software developer Seth Ethington arrives for an interview with Computerworld carrying a written list of the many benefits he personally values at USAA. At the top are the countless opportunities to innovate.

The majority of my ideas have either gone into production ... or they're on a road map to go into production." Seth Ethington, software developer, USAA

"The majority of my ideas have either gone into production, so members are seeing changes, or they're on a road map to go into production," says Ethington. USAA also has submitted four of his ideas for patenting.

"Just having the opportunity to go through the patent process is very rewarding," says the 31-year-old father of two. "Financially, it's not something I'd ever be able to do on my own. USAA basically fronted all the money for me to go through the process."

Lyndsay Yerbic, 23, a software developer hired right out of Mesa University in Colorado, also has a written list. The benefit she values most: Nexus, USAA's social network specifically for recently hired college grads. She's a leader in the Nexus community, and she says one of her favorite activities has been coordinating the monthly technology seminars for IT workers.

Through Nexus, Yerbic has met friends, discovered volunteer opportunities and found co-workers with shared interests. She has also picked up tips for getting to know San Antonio and Texas overall.

"I never pictured myself in Texas until I pictured myself at USAA," says the self-described "Colorado girl."

Next: Spotlight: No. 2-ranked CareerBuilder sets projects on the fast track

More on the 100 Best Places to Work in IT


Originally published on Computerworld |  Click here to read the original story.
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