Xerox's outsourcing one year later: layoffs

Will outsourcing to an India-based firm help or hurt employees over the long-run?

By , Computerworld |  IT Management, outsourcing

Xerox referred any questions about layoff specifics to HCL, but the company said that "as our business needs
continue to shift, we count on our partners, like HCL for product engineering, to help us deliver more efficient
and effective ways for Xerox to serve the competitive marketplace."

Similar to what the company said at the time of the transition to HCL, Xerox said in a statement that there "are
rapid changes playing out in the economy and specifically within the document technology industry: shifts from
paper processes to digital; from black and white to color printing; and from standalone sales of printers/copiers
to managed print services."

"As result, we're moving even faster to focus our business and investment in these key areas of growth," the
Xerox spokesman said. "That means Xerox and our partners need to make the necessary changes to support these
changes."

Xerox's workforce at the end of the first quarter of this year was 138,300 globally, with 78,600 in the U.S., a
slight decline from the prior year that likely reflects some of the HCL move.

In 2011, Xerox employed 139,700 globally, and 80,500 in the U.S., and in 2010 its overall employment was at
136,500, with 79,900 in the U.S. Xerox's headcount grew dramatically in 2010
when it acquired IT services firm Affiliated Computer Services.

Patrick Thibodeau covers cloud computing and enterprise applications, outsourcing, government IT policies, data
centers and IT workforce issues for Computerworld. Follow Patrick on Twitter at @DCgov or subscribe to Patrick's RSS feed. His e-mail address is pthibodeau@computerworld.com.

See more by Patrick Thibodeau on
Computerworld.com
.

Read more about outsourcing in Computerworld's
Outsourcing Topic Center.


Originally published on Computerworld |  Click here to read the original story.
Join us:
Facebook

Twitter

Pinterest

Tumblr

LinkedIn

Google+

IT ManagementWhite Papers & Webcasts

See more White Papers | Webcasts

Answers - Powered by ITworld

ITworld Answers helps you solve problems and share expertise. Ask a question or take a crack at answering the new questions below.

Join us:
Facebook

Twitter

Pinterest

Tumblr

LinkedIn

Google+

Ask a Question