Yes, it's true you will have a manual, and the VoIP provider may even walk you through an online tutorial. My point though, is that the tutorial shouldn't be necessary. What I want is a phone where I can press one intuitive button to add a caller, and then press a contact button to conference in the third party. Is that too much to ask? Usually it's three or four steps.
CloudTC's Glass 1000 office phone is just the tip of the iceberg of a very major change in the industry. It looks and acts somewhat like a tablet computer with a handset. It's got a big touchscreen, and what's even more innovative, is that it's Android-based, and comes with a set of apps; and to take it to the next level, you can add other Android apps as well, just like you can with a mobile smartphone.
Gioeli's CloudTC is one of the very first to the table with this type of office phone innovation, but within a year you can expect the big boys to follow suit. Rotary dial gave way to touch-tone in the 1960s. Next year, touch-screen will replace touch-tone. It's already there for most mobile smartphones, it's not that big of a leap to expect that it will come to the desktop—my only question is, what took so long?