August 31, 2012, 8:00 AM —
20 big IT blunders and how to avoid them
Cost overruns, missed deadlines, lost jobs -- we all like to think we learn from mistakes, whether our own or others'. While the technical landscape advances quickly, one thing remains the same: IT's capacity to fall prey to misguided practices, given the complexity of the responsibilities involved.
So in the spirit of "forewarned is forearmed," we bring you 20 mistakes IT managers would do well to avoid. Names have been changed to protect the guilty, but the lessons learned are plain to see. Don't get caught in these all-too-common blunders.
[20 surefire IT mistakes and Stupid tech support tricks: IT calls of shame]


















