Managing change

By Larry Klosterboer, ITworld |  IT Management, book, change management

Larry Klosterboer is author of two ITIL books from IBM Press, including "Implementing ITIL Change and Release Management", ISBN 0-13-815041-9, Dec. 2008 and "Implementing ITIL Configuration Management", ISBN 0132425939, Dec. 2007. Copyright 2009 by International Business Machines Corporation. For more info, please visit www.ibmpressbooks.com Safari Books Online subscribers can access both books here: http://techbus.safaribooksonline.com/browse?publisher=50&publishername=IBM%20Press

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