There are so many methods, strategies, books and theories about business measures but I never found a simple (2 pages) systematic way to define a business measure so that it will be quickly understandable to anybody.
Determining and establishing performance measures prior to a project's planning process assists in defining if the project was successful. Measurements assess whether the IT initiatives align with business strategies, ensure that the funding allocated was appropriate based on organizational priorities, and demonstrate that your investment produced the positive results you expected. What should those performance metrics be measuring?
If nobody is defining success for you. Define it for yourself! Then, if storm clouds gather and IT - yet again - finds itself being singled out for stooge duty, you will have your metrics, even if the project as a whole does not.
Sidekick: The Good News & the Bad News Either way you look at it Microsoft Data Center management did not follow standards or best practices in this failure. In which case it makes me wonder more about the outsourcing of corporate data much less personal data.
- mburton325
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Quick, practical advice for IT pros. Made fresh daily.
Leadership - Defining IT Performance Measures
Metrics that matter in agile projects
IT Service Management: Metrics That Matter
Business Measures: what to define?
Defining success for IT projects