Microsoft Lync

  • Review

    Microsoft Lync 2010: Unified communications comes of age

    Posted April 20, 2011 - 11:27 am

    Every once in a very long while, I get to review a product that strikes me as a stepping stone toward the future. Microsoft Lync 2010 combines instant messaging, VoIP calling, live meetings, and videoconferencing, but it's more than the sum of these parts. Although Lync integrates with almost any PBX, it puts the PC at the center of communications so effectively that it could send your current phone system packing.
  • Implementing Microsoft Lync: Lessons learned killing PBX

    Posted March 9, 2011 - 12:05 pm

    When Marquette University started construction on three campus buildings a year and a half ago, the IT department saw it as a good time to deploy VoIP (Voice over IP) from the ground up.
  • Wisconsin blizzard vs. data center: How Marquette won

    Posted February 28, 2011 - 1:08 pm

    As blizzards raged across the Midwest in January, snow piled up on the data center roof at Marquette University and wreaked havoc with cooling systems. Here's how Microsoft's Lync unified communications tool helped IT fight back.
  • Christmas-light indicator tells if friends are online

    Posted December 20, 2010 - 11:08 am

    It turns out that Christmas lights are more than just pretty objects used for decorating trees; they make great indicators to see who's online. In time for the holidays, a Microsoft employee hacked a string of the lights to serve as a status indicator so he can see when his colleagues are in the office.
  • Review

    Review: Microsoft Lync 2010 puts the "U" in UC

    Posted November 29, 2010 - 1:02 pm

    Microsoft Office Communications Server (OCS) 2007 R2, which was released in early 2009, does a credible job of providing presence awareness, instant messaging, conferencing and voice capabilities. Still, these services aren't always integrated, and thus aren't easily managed by IT staff. For end users, the lack of integration means maintaining various sets of contacts and working differently depending on the application.
  • Microsoft Lync: A.T. Kearney's new customer care secret

    Posted November 22, 2010 - 3:24 pm

    As Microsoft launched its Lync unified communications product last week,'s Shane O'Neill investigated how one company is using it to improve customer communications.
  • Does Microsoft’s Lync hype match customer desires?

    Posted November 19, 2010 - 3:24 pm

    Customers eying Microsoft's Lync 2010 unified communications server need to take a step back and evaluate what's really new and whether they need it right now, down the road or not at all, experts say.
  • Microsoft Lync: The Pros and Cons for Enterprises

    Posted November 18, 2010 - 9:56 pm

    Lync, the next generation of Microsoft's Office Communications Server software, was unveiled yesterday in New York City, complete with a surprise appearance from Bill Gates via Lync's video conference tool.
  • Jetstar upgrades unified communications platform

    Posted November 18, 2010 - 9:51 pm

    Jetstar is upgrading its unified communications (UC) environment as part of a new whole-of-company approach towards technology and mobility.
  • Microsoft on Lync launch: The PBX era is over

    Posted November 18, 2010 - 11:23 am

    Microsoft says its renamed unified communications and collaboration (UC&C) platform – Lync – is ready to replace corporate PBXs, generating savings by centralizing call control and other phone features to reduce the number of devices that need to be maintained.
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