High-profile Mac celebrities slam BlackBerry Storm

By Lexton Snol, PC Advisor |  Mobile & Wireless, blackberry storm 23 comments

Two high-profile Mac fans have hit out at the recently released RIM BlackBerry Storm. Comic, author, presenter and actor Stephen Fry calls the BlackBerry Storm "shockingly bad" and "embarrassingly awful". New York Times technology guru David Pogue renames it "the BlackBerry Dud".

On Twitter Fry said of the BlackBerry Storm: "Been playing with the BB Storm. Shockingly bad. I mean embarrassingly awful. Such a disappointment. Rushed out unfinished. What a pity."

Blackadder star and Apple fan Fry, who admits that he "SO wanted to like it," accuses the Storm of "terrible lag: inaccurate t'screen, awful, slow and fiddly text input.

"Plus the GPS maps won't work - issue with BIS connections. I see from forums postings this is widespread in the UK. iPhone killer? Ha!"

Talking to the BBC later Fry responded to its accusation that he has "the power to kill a gadget?".

"It gives me no pleasure to be negative about the BB Storm and I know that many people have been looking forward to receipt of theirs and were very disheartened to hear my loud disappointment. But, honestly: play with the Storm for two days as I have and you will admire my patience at not throwing it out of the window... I do like the Bold though."

In his New York Times article the equally entertaining Pogue, author of 'iPhone: The Missing Manual' and once a Broadway producer, calls RIM's execution of the touchscreen "inconsistent and confusing" and its iPhone-like functionality "a marathon of frustration".

"It's too much work, like using a manual typewriter. Trying to enter Web addresses or unusual last names is utterly hopeless."

Pogue says that the Storm "even muffs simple navigation tasks", which can be "head-bangingly frustrating".

"I haven't found a soul who tried this machine who wasn't appalled, baffled or both," sighs Pogue. "How did this thing ever reach the market? Was everyone involved just too terrified to pull the emergency brake on this train?"

23 comments

    Anonymous 1 year ago
    I got my BB Storm just a few days ago. So far, I think it's the cat's ass. I can't compare it to the iPhone, because the iPhone never had a shot with me due to the AT&t connection. But, I've never used a phone for internet activities such as browsing or email. And, I'll say that so far, I find the Storm quite intuitive.Araba Oyunları Oyun
    Anonymous 1 year ago
    I actually love my Storm. I had the iPhone and returned it within a month because I was so disappointed. One of my main frustrations dealt with how sensitive the touchscreen was. I love that the Storm has the click feature. I love all of the other features as well. While I agree that it has a few problems as most new, innovative products do, I am going to stick with this phone. I love it. I think it depends on what you value out of a phone. I couldn't stand the iPhone and almost threw it against the wall funny games ben 10 games
    Anonymous 2 years ago
    I am on my 7th Blackberry each one was traded in for a more upto date version. I had the Storm since release and have canned it twice and gone back to my World Edition and twice changed back to the Storm. I found I missed the touch screen and the abliity the tocuch screen provides when sorting e mails. I average 80 to 100 messages a day and normaly keep 3 to 5 days worth on the hand held.I have just given the World Edition to my son so now totally commited to the Storm and looking forward to Version 2.
    Anonymous 3 years ago
    I currently have a Blackberry Storm that I use for business use and a MacBook Pro that I also use. Though the Storm does have its problems I love have Apple fans love to hate and complain about this product. How soon we forget that the first iPhone sucked, yes I said it sucked and had numerous problems and system errors and screen lags, etc. This was so bad that Apple had to release the "3G" so that people would not think it was such a failure. Now why is that Apple released two generations of their phone in a year to fix the problems but the Storm is awful. I like Apple and Blackberry, but if you ask an unbiased user of iphone if they have problems, you will find out that they still have the same issues as the Storm and most of them are on their second or third phone. But like I said, how soon people forget.
    Anonymous 3 years ago
    I've been using a Treo for years... on the Verizon network. Before that I was with AT&T for many years. AT&T's wireless service sucked and progressively got worse. Dropped calls. Missing voice mails. Poor coverage.I switched to Verizon, and I've NEVER had those problems with service. Naturally, the iPhone looked very attractive. But, the limitation to AT&T service ruled it out completely. I was NOT going to suffer AT&T's dismal service just to have the cool iPhone.I got my BB Storm just a few days ago. So far, I think it's the cat's ass. I can't compare it to the iPhone, because the iPhone never had a shot with me due to the AT&t connection. But, I've never used a phone for internet activities such as browsing or email. And, I'll say that so far, I find the Storm quite intuitive.The Storm gets a thumbs-up from me, a non-celebrity.
    Anonymous 3 years ago
    BONANZA BONANZA BANANZA BONANZA BUY 3 GET 1 APPLE IPHONE FREE ???Brand New FULLY SIM UNLOCKED 8GB/16GB Quad-Band Apple iPhone - Tested working with T-mobile and any other GSM network, also with Youtube and every features working! Email address; applemac_inc@yahoo.comAPPLE IPHONE COST:APPLE IPHONE 16GB….$350USDAPPLE IPHONE 8GB…..$300USDIPOD TOUCH 32GB ....$300USDBLACKBERRY BOLD 8900..$300USDBLACKBERRY STORM......$350USDiPhone Features:===============Quad-Band GSM (850/900/1800/1900MHz)WiFi (802.11b/g)EdgeBluetooth 2.0YouTubeGoogle Mapse-mailText MessagingVisual Voice Mail (feature only available on AT&T service plans as this is network related)All accessories Includes:====================Apple iPhoneApple iPhone battery (Built-in)Apple iPhone Wall ChargerApple iPhone User GuideApple Desktop CradleApple Ear buds Works with the following wireless carriers:====================================AT&T GSMCingular GSMT-MobileRogers WirelessFidoVodaphoneOrangeO2any other GSM carriers in the worldSHIPPING INFORMATION======================All orders ship same dayWe make daily international & domestic shipments2 day express delivery to most countries via reliable couriers (DHL ,FEDEX AND UPS)To place an order, simply get back to us with yourfull shipping information such as:Name:………Shipping Address:……..Telephone number:……..CONTACT DETAILS.EMAIL : applemac_inc@yahoo.com
    Anonymous 3 years ago
    I am deeply devoted to the Cult of Mac and can't imagine life without my Macbook Pro and my iPod. I would have loved to get an iPhone, but didn't mainly for these two reasons:
    • It would have cost my husband and I about $900 to get out of our Verizon contracts, purchase the iPhones, and activate new AT&T contracts
    AND
    • AT&T has HORRIBLE reception in my area. Calling my iPhone friends is very often frustrating because of poor sound quality and dropped calls
    So, I got a Storm. I was almost depressed about it. I expected to be sad and always wishing I had an iPhone instead. But, not true ... surprisingly, I love my Storm! I'm honestly thrilled with it. Yes, I still feel a bit sad that I don't have an iPhone, because I do think they are a bit prettier and lighter and I do just love all things Mac and I would like to be more fully integrated (right now I have to use Missing Sync to sync with my Contacts and iCal), BUT ... the Storm is a great phone. And once the desktop manager for Mac that they're working on releases, I think it truly will be able to rival the iPhone.
    Anonymous 3 years ago
    I agree with the two so called celebrities. I have had the Storm for three weeks and am returning it today. I completed the software update and I can honestly say "NO BIG DIFFERENCE". The Storm is a "piece of ****". I am extremely disappointed as I too had high hopes for this phone. Texting and emailing is a constant nightmare. Anyone who is interested in getting this phone should take my advice and stay away.
    Anonymous 3 years ago in reply to Anonymous
    I setup 4 new Blackberry Storms yesterday.Reading emails is good, but entering any amout of text into email or a browser is extremely frustrating. Each character typed take three thought processes, 1 to move your finger to the character, a second to confirm it highlighted in blue (often it doesn't), and third to push and click (which sometimes still misses).Also, the device seems a little buggy and seems to not work as expected at times.
    Anonymous 3 years ago
    I like the question you just posed. The fact of the matter is that I would choose the Storm of the mere strength of not being an automaton and actually having some originality and uniqueness. Everyone has the iPhone and sure it is great but I honestly do not want to walk around with something everyone has, plus it looks like the Apple MP3, the aptly named iPod Touch. It also lacks in several basic functions that a phone should be able to do, that with all of its apps in the App Store, it still cannot address, such as simply sending a picture or copying and pasting text. These Apple fanboys who reviewed the Storm only looked to bash it in comparison to the iPhone but did not look at it as a seperate new gadget with it's own lane. It is meant for a different crowd even though its premise was to compete. The iPhone shines in many areas but so does the Storm. They should've looked at it from that perspective rather than being narrow-minded because they love their iPhone, which can't even make calls without dropping 40% of them mind you.
    Anonymous 3 years ago
    For all the folks here who think that reviewers dissing the Storm compared to the iPhone only do it because they drank Steve Job's koolaid, I have a question for you to think about. You don't have to answer here on this comment line the actual true answer, but you'll know...If someone laid an iPhone 3G 16gig model down next to a new BB Storm and said you could have whichever one you wanted, completely free with unlimited data plan, which one would it be? There's no 'right' answer, but whatever one you choose says a lot about what's important to you. I have no doubt some of you would cut off your nose to spite your face just to avoid picking an iPhone. I think bias cuts both ways. At least the iPhone has earned it's rep... we'll see about the Storm. I hope it stimulates competition, and even better products, but for now... which will it be?
    Anonymous 3 years ago
    the first comment here I must say I'm impressed got it so right. "The amusing thing about those who've bought into Apple's view of creation of the world is that these writers don't seem to know enough tech to justify their opinions". As always a mac user, & even writing on one now, it gives a bad name to those who "like product's by apple", reviewers not just like Mr.Pogue, but almost a fanbase who don't really review so much as make their essay based on on emotional bursts". Like frankc, after about 5 minutes of playing with the storm found it to make complete sense. My excel sheets transfered with ease. The pocketmac sync'ed with i-tunes. The camera has a autofocus flash at night, etc. Instead of boring you with cell phone history on how apple did not invent the touch screen phone. (think treo, lg prada, htc for starter's) their mobile-me is just active sync that instead though them you pay for, or even their upcoming software snow leopard seems a lot like in trade mark what a company called wm has been doing to improve memory space.... I'll leave that for those who care, because honestly I don't. What I do care about is a critical and ethical review which "high profile mac celebrities" are leading down to that familar road that microsoft apologists tread on once before.
    Anonymous 3 years ago
    I have not had any issues with my BB storm that i have read about. The portrait to landscape does take a second or two sometimes but it's not that bad. I love the visual voicemail and the fact I can tether it to my laptop to use as a modem. As far as the keyboard it took me about a half hour to get to where I was very comfortable with it. If you only use the phone for five minutes and then sit there and criticize the phone that is your prerogative. I will not sit here and bash the Iphone or apple they have good products. I just don't understand why they feel they must bash everything not Apple.My Son who has the iphone thinks that my storm is a great phone as well.
    Anonymous 3 years ago in reply to Anonymous
    Hi Frankc,How would you compare it to the CECT P168? IPHONE clone.
    Anonymous 3 years ago
    I have had my BB Storm since its release date, and it is wonderful. I find that it is extremely well designed and easy to use. Mr. Pogue's writing often seems to me to be more like that of a tech novice, not an expert. He seems to not be at all familiar with BlackBerrys, as he was apparently mystified by or unfamiliar with even the simplest functions, which are common to all BlackBerrys. (For example, press Space in an email address, to get an @ sign.) The touchscreen works especially well. It is much easier to type on this than it is on any other touchscreen, including (by far) the iPhone. The highlight and click feature makes accurate typing very easy. Unlike the iPhone, BTW, the Storm has a removable battery, supports stereo Bluetooth, accepts micro-SD cards, has great haptic feedback, has a 3.2 (not 2.0) mp camera, takes videos, sends and receives videos, can be tethered to a laptop, allows typing email in landscape mode, has turn-by-turn navigation, has a less expensive data plan, uses the superior Verizon network, will interface with Tivo and with Slacker, allows the user to cut, paste, and edit Word docs, and has better screen resolution. As a true, well-designed computer, the Storm also excels at multi-tasking, enabling, for example, talking while emailing or web browsing. The phone works well, right out of the box, but it is very easy to customize it. The user can set any of the songs that one loads onto it, as ringtones. You can customize the menu, the two convenience buttons, etc. etc. Once in a while, the accelerometer is slow to register a change of position, but not often. This will be corrected in the software upgrade next week. The Storm is a great device.
    Anonymous 3 years ago
    I actually love my Storm. I had the iPhone and returned it within a month because I was so disappointed. One of my main frustrations dealt with how sensitive the touchscreen was. I love that the Storm has the click feature. I love all of the other features as well. While I agree that it has a few problems as most new, innovative products do, I am going to stick with this phone. I love it. I think it depends on what you value out of a phone. I couldn't stand the iPhone and almost threw it against the wall on more than one occasion. haha I'm glad to be rid of it to this day.
    Anonymous 3 years ago
    The phone has just got a leaked version of the new OS and it has addressed a shit ton of the issues both Pogue and lolFry have whined about...but they'll probably be crying about using wifi or some gay shit. As for this SOLE device, its to bridge the gap from Consumer to Business user. The Hardcore will most likely opt for a Blackberry Bold (which ironically wasnt without its share of problems when it launched) because the physical keyboard. The Storm tries to recreate that "experience" by making you push down the screen just like a button, if it does it in a acceptable manner is up for you decide. And for the business user who wants a "lil more" the storm is a perfect choice...but you have to sacrifice your keyboard in the process. In all honesty this phone is really leaps and bounds over what the Iphone is already, all it needs is software advances to push this phone even further now.
    Anonymous 3 years ago
    I have a storm and it is my 1st blackberry and I love it. I Think when the app store go's into full service this phone will blow the iphone. The BlackBerry Storm is not a Dud.
    Anonymous 3 years ago
    The Storm really is bad. I don't own an iPhone, i used to own a curve, but the storm is really a huge disappointment. Some users are forced to put pieces of paper behind the screen because the click screen is unresponsive, and there are severe bugs with the OS where the phone will just shut off, and when listening to music on the low volume it will suddenly blast max volume without warning.It is unacceptable to release a product with such problems. RIM was aware of these problems and released it anyways. Unacceptble.
    Anonymous 3 years ago
    Who cares what an entertainer and a so called Tech Journalist think of the device. I think RIM have a product on their hands which is going to compete with the iPhone and some Mac Fans don't like that. People can bag this device but most seem to review with bias. There allot of things this device can do which the iPhone can't but the reviewers always seem to point out its flaws compared to the iPhone and not the other way around.
    Anonymous 3 years ago in reply to Anonymous
    David Pogue writes for the NY Times, and has expanded to covering products other than Apple products. The criticisms are with regards to the usability of the Storm. If it is extremely frustrating to enter a URL or do simple navigation on the device as they contend, then it deserves to get panned. All that articles such as this do is convince consumers to go to a Verizon Wireless store and play with one yourself before purchasing, and that is not a bad idea.
    Anonymous 3 years ago
    I agree there will always be glitches with new toys. The problem with this toy is that RIM needed to hit it out of the park and all they did was show up to the game.. Fair is fair the Iphone is like night and day to any product out there most don't come close.
    Anonymous 3 years ago
    Mr. Fry and Mr. Pogue might take some time off from bashing anything that competes with their toys to write an interesting article or two as to why Photoshop CS4 runs faster in Windows on a Mac than it does in OSX.They and the other appleboys are not doing tech writers much good, since every tech story these days has to first be inspected for Mac bias before reading or believing it.As some one who routinely uses Linux, OSX, XP and Vista, as well as pdas, phones and the like, each has its strengths and weaknesses, some more problematic than others. The amusing thing about those who've bought into Apple's view of creation of the world is that these writers don't seem to know enough tech to justify their opinions ... on just about any subject.

      Add a comment

      Post a comment using one of these accounts
      Or join now
      At least 6 characters

      Note: Comment will appear soon after you have activated your account.
      Obscene/spam comments will be removed and accounts suspended.
      The information you submit is subject to our Privacy Policy and Terms of Service.

      ITworld LIVE

      Mobile & WirelessWhite Papers & Webcasts

      White Paper

      Ten Steps to an Enterprise Mobility Strategy

      Enterprise employees are more mobile, relishing the ability to work productively anywhere, at any time. They may use any means to get connected, often creating financial and security risks for your company. Discover how to get control of your enterprise mobility strategy and ensure mobile worker productivity with these ten steps.

      White Paper

      What You Need to Know About the Costs of Mobility

      Mobile workers want to get connected anywhere, at any time, often at any cost. Enterprise mobility is often a hidden "black" budget in your company. Ensure that your traveling employees are productive everywhere, even while you control cost and security, through an enterprise mobility strategy.

      White Paper

      The 2011 iPass Mobile Enterprise Report

      This industry survey covers trends, recommendations and a policy guide on managing Enterprise Mobility for IT management and CIOs. Get data on employee device liability, as well as smartphone/tablet penetration, budget control and provisioning. Find out how your organization compares, how to ensure mobile worker productivity, and control costs.

      Webcast On Demand

      Managing Enterprise Mobility Costs

      Mobile employees, especially those traveling internationally, were spending time and resources finding and making connections. Roaming costs were out of control. The IT Administrator at The Hay Group tells you how he got more control over these costs, providing management with predictable budgets and insights while ensuring employee productivity.

      Sponsor: iPass

      White Paper

      Digital Transformation: Creating New Business Models Where Digital Meets Physical

      Individuals and businesses alike are embracing the digital revolution. Social networks and digital devices are being used to engage government, businesses and civil society, as well as friends and family.

      See more White Papers | Webcasts

      Ask a question

      Ask a Question