"If a caller requests a number from Directory Assistance and the number is non-published, the caller will receive the message, 'The number requested is non-published.'
"It is a Federal Communications Commission (FCC) mandate to notify you that if you have chosen non-listed or non-published service, your billing name and address will be shared with your chosen long distance provider for billing purposes."
There's more, but you get the idea. And can't you see Roishawn sitting in his cubicle saying to himself: "The guy wants specificity, I'll give him specificity." And he clicks on every single canned reply that so much as mentions the word unpublished. I couldn't help but laugh.
But at least Roishawn didn't try to tell me that keeping an unpublished phone number unpublished costs Verizon $5 a month.
Feel free to chime in. The address is buzz@nww.com.
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