Mobile & Wireless

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Find news, reviews and tips for mobile security and mobile device management, as well as the latest smartphones, tablet computers, and mobile apps.

Mobile & Wireless Question

  • Question

    How to completely wipe personal information from an Android phone?

    Posted July 9, 2014 - 5:15 pm

    Avast released a report saying that they were able to recover data, including rather compromising personal photos, from used Android devices that had been “wiped” prior to resale. As someone who replaces my devices on a regular basis, this is an issue of some concern for me. If a factory reset won’t do the trick, what will?
  • Question

    Best card reader for tablets

    Posted July 8, 2014 - 1:56 pm

    Hi everyone, A reader asked a question on ITworld's LinkedIn group. We posted it here for your input. If you have any advice for card readers for tablets, please share! The question (verbatim):
  • Question

    How much of a problem is Android fragmentation?

    Posted July 6, 2014 - 10:16 pm

    While I still hear complaints about Android fragmentation from time to time, it seems as if those complaints are much less common than they used to be. Am I just going deaf, or is fragmentation not as much of an issue as it used to be? If it isn’t, what’s changed?
  • Question

    How to use NFC tags with Android devices?

    Posted June 27, 2014 - 9:58 pm

    My current Android phone is “NFC capable,” but there really isn’t anything that offers guidance on what I can do with that or how to use it. I know that some places use NFC for “tap to pay” but as far as I know there aren’t any stores that use that around me. Other than that, what can NFC be used to do?
  • Question

    Why is Verizon refusing to honor the two years data service agreement for Chromebook Pixel?

    Posted June 24, 2014 - 5:35 pm

    The $1200 or so Chromebook Pixel came with 2 years of 100MB per month wireless service from Verizon included. I’m literally looking at the paperwork that says so right now. Now Verizon is telling me, nope, that never happened and we are shutting off your service now, after one year. What can be done about this?
  • Question

    How does Towelroot work to root Android devices?

    Posted June 21, 2014 - 10:12 pm

    I’ve rooted a number of Android phones and tablets over the years. It has always been a multistep process - install software on laptop from manufacturer, unlock bootloader, install more software to root, connect device being USB cable, etc.
  • Question

    How to get rid of TouchWiz on non-rooted Samsung Galaxy S5?

    Posted June 17, 2014 - 3:00 pm

    I know that you can root an Android device and install the version of Android OS that you want. For me, after spending nearly a year using a Nexus 7, that preferred version is plain old Android. Now I’m thinking of replacing my S4 with an S5, but Samsung has a habit of putting a lot of things I don’t need and will never use on devices.
  • Question

    How to make Siri pronounce names correctly?

    Posted June 15, 2014 - 5:04 pm

    This fits squarely in the “first world problems” category, but it annoys me when Siri pronounces my friends’ names incorrectly. This happens a lot with friends that have more unique spellings of their names. Is there a way to teach Siri how to say names correctly?
  • Question

    What happened to Facebook’s Slingshot iOS app?

    Posted June 9, 2014 - 10:14 pm

    A friend of mine sent a link about Slingshot, an iOS app that essentially works like Snapchat - it lets you send and receive photos and videos that are automatically deleted once they are viewed. However, the app had already been pulled by the time I had a chance to check it out. What’s up? Why did Facebook pull Slingshot?
  • Question

    What models of iPhone will be able to run iOS 8?

    Posted June 3, 2014 - 3:40 pm

    Which versions of the iPhone will iOS 8 be compatable with? Will it be work with the iPhone 4S?
  • Question

    How to make Siri speak with a male voice?

    Posted June 2, 2014 - 5:07 pm

    Can Sir's voice on an iPhone be changed from female to male?
  • Question

    How to take advantage of Apple's educational discount on iPads?

    Posted May 28, 2014 - 7:26 pm

    How does one go about getting an educational discount on Apple products? What proof needs to be provided and where to I submit it?
  • Question

    Are the current Touch and Type Covers compatible with Surface Pro 3?

    Posted May 27, 2014 - 6:01 pm

    If I already have a Type Cover for a Surface Pro 2, will that work with a Surface Pro 3?
  • Question

    How to fix Android phone displaying different times on taskbar and widgets?

    Posted May 27, 2014 - 4:33 pm

    I use Beautiful Widgets for my on-screen clock on my S4, but often the time is different between it and that on the clock in the taskbar at the top of the screen. The taskbar clock displays the correct time. Does anyone know how to make the widget and taskbar display the same, correct time?
  • Question

    What is the bootloader on an Android phone?

    Posted May 26, 2014 - 7:00 pm

    I always see bootloaders mentioned in a locked/unlocked context on Android forum discussions, but I don't know what it actually is or does. Anyone?
  • Question

    How to ensure that I still receive my text messages if I switch from iPhone to Android?

    Posted May 21, 2014 - 12:33 pm

    I have been considering giving Android a try, but I’m worried about not getting my text messages if I switch over. I know this can be an issue when the phone number is ported from the iPhone to Android, and I want to avoid it if I can. Has this issue been resolved, or is it still a problem?
  • Question

    What’s new with the Surface Pro 3?

    Posted May 21, 2014 - 8:57 am

    What significant changes did Microsoft make with the Surface Pro 3? Would it be worth upgrading from a Surface Pro 2?
  • Question

    How to only listen to the audio portion of a music video on iPhone?

    Posted May 20, 2014 - 11:19 pm

    How can I listen to the audio portion of a video I’ve downloaded from iTunes without having the video part actually playing? I’d rather not have the video playing while it’s in my pocket - I always seem to tap something by accident.
  • Question

    How to take proper screenshot with Surface Pro?

    Posted May 20, 2014 - 9:55 pm

    After taking a screenshot, I get a blue boxes surrounding everything I click on. How can I get rid of the blue boxes?
  • Question

    How to set Chrome as default browser on iPhone?

    Posted May 20, 2014 - 5:07 am

    I would prefer Chrome to Safari for my default browser, but I haven’t been able to figure out a way to change it. Is there a way to choose Chrome as the default browser in iOS?
  • Question

    How much memory is needed for Android 4.4?

    Posted May 20, 2014 - 4:33 am

    I was looking at a new mid-range Android phone, an LG Volt, which comes with Android 4.4 KitKat. Looking at the specs, it only has 1GB of RAM. Is that enough to run 4.4, or does it really need more memory than that to run smoothly?
  • Question

    I have recently purchased Samsung Galaxy S4 mini, I want to backup my messages and contacts, If I lost of my cell phone

    Posted May 19, 2014 - 9:51 am

    Hi,I have recently purchased ,new Samsung S4 mini, this is my experince with android smartphone, I want to create backup of contacts and sms messages, incase I lost my cell or delete my contacts, which I often do...Please any body can help me out in this matter,any app suggestion.?
  • Question

    How to use Google maps offline?

    Posted May 12, 2014 - 10:50 pm

    How can I use Google Maps offline on my Android phone when I am in areas of poor or no data coverage?
  • Question

    How to monitor network data use on Surface Pro?

    Posted May 8, 2014 - 7:29 pm

    Is there a way to keep track of how much data I’m using on a Surface Pro (Windows 8)? I don’t want to face an unpleasant surprise and get hit by overage charges when I get my monthly internet bill due to using my Surface to work at home.
  • Question

    What’s new in Google Maps 3.0?

    Posted May 6, 2014 - 10:13 pm

    Honestly, I couldn’t ask for much more with Google Maps “old” version. It does everything I need, has a decent UI, and is generally quite accurate (unlike those dark days of 15 years ago when Mapquest would routinely send me to corn fields). 3.0.0 is supposed to be a major update. What does it bring to the show that is new?
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