"People would have priorities based on their status within the organization," DiPofi says. "A suite holder spending a couple hundred grand a year moves farther up in the queue than someone on hold inquiring about the circus."
Another is to enable instantaneous, face-to-face videoconferencing between scouts in remote locations, he says. And another is to enable suiteholders to order food and beverages from a color display on their phone or mobile handset.
"A lot of things we look at for the future are customer driven," DiPofi says. "How does it impact the customer/fan experience? If it's just a pretty bell or whistle, we tend to shy away from things like that.
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