Here's how MIAA works: Physicians log in to the app, which uses location services to generate a list of their patients who are currently in the hospital. The app communicates with patients' RFID wristbands to determine their whereabouts. And the list is auto generated and sorted by patients who are closest in proximity to the doctor accessing the app.
The app gives doctors up-to-date summaries of patient information including allergies, active medications, lab info, recent vital signs, and more. A doctor can drill down into more detail in each area by tapping an icon, to see, for example, data on recent blood tests, prescriptions, various patient charts and notes, and even look at X-rays.
The MIAA app is compatible with any Android smartphone or tablet. But the PPH staff primarily use Cisco Cius tablets because they incorporate Cisco's unified communications features not available on other Android devices into the MIAA app. Portale considers the Cius the first enterprise tablet because it provides a controlled environment, enterprise-level support and is complimentary to the Cisco network.
PPH uses the Cius tablet to hook into Cisco's voice, video and instant messaging services through a feature called "Care Team," which is a list of PPH physicians associated with a particular patient who have access to Cisco's UC tools via the MIAA app.
"So you could have a specialist and the primary care physician looking over the same patient information and talking via a video call from within the app on the Cius," says Portale, adding that Cius tablets can also be docked next to patients' beds so a doctors can video conference with patients.
Portale chose to develop the MIAA app on the Android platform first because it is an open model, as opposed to the tightly-controlled iOS platform.
"Android allowed us to use and extend the platform in our own way," says Portale. The MIAA app supports Android 2.2 through the latest version, 4.0, aka "Ice Cream Sandwich," or "ICS."
Although the app runs well on other Android smartphones and tablets from the likes of Samsung and Motorola, Portale admits that non-Cius devices are more of a challenge to support.
"You go to Best Buy and every week it seems there's a new version of the Android tab. And Samsung and Motorola do not come with an enterprise support and service model," he says. "You're kind of on your own."
Over the next few months, PPH plans to port the MIAA software to the iOS platform so doctors and nurses can access the app on iPads and iPhones.