"Our customers say they don't need another screen just for mobile devices," says Raj Sabhlok, president of ManageEngine, Pleasanton, Calif. "They want MDM integrated with what they already have for servers, desktops and other assets."
Desktop Central is a an application for managing Windows PCs, and their associated security, configuration, patch management and other requirements, now including a set of familiar mobile security features such as device lock and wipe, remote setup and configuration, and others. The new code works with Apple's device management APIs, and leverages Microsoft's Exchange ActiveSync protocol.
These capabilities are now part of Desktop Central, which in turn can be linked with ManageEngine's service desk/helpdesk product, to give tech support staff information on problems and on-device assets, and assign and manage trouble tickets for reported problems.
The initial release of the MDM features is for Apple iOS, and will be released in mid-2012, with Android support to follow later. Pricing hasn't been announced.
Symantec at MWC broadened its enterprise for mobile management with a series of announcements.
First, it announced that its MDM application, Symantec Mobile Manager, will in Version 7.1 due in March, integrate with Microsoft Systems Center Configuration Manager (SCCM). All enterprises with SCCM set up, can now see and interact with the Symantec application as if it were part of SCCM, and its administrative UI, itself.
Also new in March: software agents that can be downloaded to Android and Windows Phone 7 devices, as Symantec already provides for iOS devices. With its own agent in place talking to Symantec Mobile Manager, the vendor can expand MDM controls beyond what is possible by only relying on Microsoft ActiveSync and Exchange. Among other things, the agent can work with Symantec's policy manager to enforce centrally configured security and management policies on these devices.
Third, in a related announcement for Android, Symantec says it's bringing the technology of its consumer-focused anti-malware product, Norton Security for Android, to an enterprise version of this application. Working with a server engine and signature database, the software can detect malware, remove malicious apps, and reference a database of suspect websites and block the Android browser from surfing to them. This application will be released in late summer.