Savvy end users can access a self-service portal for tasks such as clearing or changing passcodes or locating a lost device. For more complicated processes, admins can remotely control the device from their own computer screen. (Pay attention to the privacy laws in effect in your employees' country of origin.)
Businesses in a variety of industries have chosen AirWatch for mobile device management. The company is but one of many MDM providers to consider, but AirWatch's support for all mobile devices, robust reports and simple policy administration should put it near the top of your mobile device management list.
Richard Hein is a writer, editor and Web developer with more than 15 years in the Web development field. You can connect with him via LinkedIn or email.
Read more about mobile/wireless in CIO's Mobile/Wireless Drilldown.