13 events that defined Cisco's 2012

By , Network World |  Networking, Cisco, Software-Defined Networking

Cisco ends the suspense surrounding its software-defined networking strategy by unveiling the Cisco Open Networking Environment (ONE), a set of APIs to enable its routers and switches to be programmable through software. Cisco ONE is designed to make Cisco products flexible and customizable to meet the needs of cloud, mobility, social networking and video. In addition to APIs, it includes agents and controllers, and overlay network technologies designed to make each layer of a network - from the transport layer up through the management and orchestration layers - programmable in order to make it adaptable and extensible to changing needs. This differs, Cisco says, from more commonplace approaches to SDNs in which the control plane is decoupled from the forwarding plane and OpenFlow is used as an API, agent and protocol to command switches from an external controller.

Cisco angers customers when it upgrades firmware, without request or permission, on Linksys routers that pushes users toward a cloud-based administration service they don't want. What's more, Cisco's privacy policy for the cloud-based administration states that it may keep track of certain information related to how customers use the service, such as how much traffic is going through the router every hour and information on the Internet history from the home network. The policy stated that Cisco may share aggregated or anonymous user experience information with service providers, contractors or other third parties. After a prolonged outcry from users, Cisco admits the exercise was a mistake, shows users how to opt out of the cloud service and changes its privacy policy.


Cisco cuts 1,300 jobs, or 2% of its workforce, in a "limited restructuring" to realign resources and streamline its organizational structure. The reductions are said to hit Wide Area Application Services (WAAS) sales and engineering, as well as public sector operations and Advanced Services. The cuts are followed by the resignations, in the same week, of Paul Mountford, head of Cisco's global enterprise sales, and Amanda Jobbins, vice president of global partner marketing. They both are from the UK and both had held their most recent positions at Cisco for less than two years.

Originally published on Network World |  Click here to read the original story.
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