Now that many healthcare organizations are firmly working with technology, what are the next big opportunities to use IT to improve healthcare? The action is shifting quickly to mobile health solutions with much greater involvement of the patients in their healthcare. It's just an incredibly exciting opportunity, and all types of applications are being developed that are smartphone- or tablet-based. I think most of us have the environments in place technologically to support it, but it's a very different focus. It's really individualizing the care. It's having them hooked into us.
What are the biggest challenges to taking advantage of those opportunities? Part of it is getting that initial traction and having some great use cases to demonstrate the benefits. It's been fun to see the doctors so engaged and having our team work so collaboratively.
Are patients more willing to use technology to help manage their own health? There are so many apps out there for healthcare right now it's just unbelievable. There's not a day that goes by that I don't bump into someone using a smartphone app for health or fitness.
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