June 03, 2013, 6:15 AM — Paul Lucidi's 25-person IT team supports approximately 600 workers at Insulet Corp., a Bedford, Mass.-based medical device company. As CIO, he says he strives to ensure that his IT workers are at the top of their game, and to do that, he focuses on assessing and developing his employees. "You have to build an organization that helps your business succeed, so you want people who are fully engaged, and to be fully engaged, they need to come to work and feel successful," he explains. Here he shares more thoughts on his priorities and strategies as well as what he brings to the task.
We're evaluating Microsoft Surface Pro, so some if it is learning the device and some of it is learning Windows 8. It's different, but I'm getting the hang of it.What's your next career step? I'd like to continue to expand operational opportunities beyond IT into something like a chief operating officer role.What do you do in your spare time? I like doing anything outside: I ski, I golf, I like fishing.Is there something that not many people know about you? I once wrote an article for Ducks Unlimited magazine. They bought it, but I don't know if they published it. This was when everything was done by mail.
What is the biggest IT initiative you're working on right now? "Conventus," which means "coming together" in Latin. We had acquired a company almost two years ago, and at the time we made the acquisition we did some limited integration. But now what we're focused on is harmonizing business processes and bringing both together on common technology platforms. We have some significant deliverables.
How did you prepare your organization to handle this? I have a small but talented team, and we do a really good job at resource planning. So we evaluated where we had competencies in-house and where we needed outside resources. For areas where we need help, we looked at the landscape and did an RFP and ultimately settled on one [firm to hire for help]. And we made a couple of key hires at the end of last year anticipating we would be starting this project.
What skills do you look for in employees? It depends on the job that we're hiring somebody to do. We look for depth and experience with our core platforms. But beyond that, beyond specific technologies and experience, we look for business process skills, knowledge of governance concepts. We always look for communication skills and industry-type things, [such as] whether you understand HIPAA and information security because they're relevant to healthcare.