How to keep your new IT hires from jumping ship

IT-specific onboarding programs help savvy companies bring new hires into the fold and keep them there. Here are their best practices.

By Beth Stackpole, Computerworld |  IT Management, insider

Kevin Hart, chief technology officer at Cox Communications, is fresh off his latest meet-and-greet session for newly minted IT hires. Once a quarter, Hart hosts about 35 incoming employees at Cox's state-of-the-art "C Tech" center, acquainting them with the culture of the cable giant, fielding questions about its technology stack, clarifying roles within the IT organization and outlining possible career paths.

Hart's presentation is all part of Cox's formal Technology Onboarding Program, which kicked off companywide last year after its start as a grassroots initiative within a specific operations team. In addition to the meet-the-CIO roundtable, the multi-month program, completed by all 150 new IT hires last year, includes an overview of the telecommunications industry, a crash course on current trends, an analysis of the competitive landscape, a roadmap to Cox's multifaceted business strategy and a deep dive into the company's technology goals and IT transformation plan.

The Technology Onboarding Program is designed to complement Cox's general onboarding routines centered around HR and administrative practices, Hart explains. He estimates that the program, in its first year, has spurred a 15% improvement in IT productivity, he estimates, by facilitating a business-driven focus among new staff and ensuring employees understand Cox's organizational structure so they know where to get what they need. Cox's turnover rate is lower than industry average, a fact Hart attributes at least in in part to programs like the IT onboarding initiative. "Every little bit helps," he says.

To continue reading, register here to become an Insider. You'll get FREE access to premium content from CIO, Computerworld, CSO, InfoWorld, and Network World. Go now!

Don't miss...

Best programming fonts
The 13 best programming fonts of all time
Top 10 programming skills that will get you hired
Top 10 programming skills that will get you hired
Low tech solutions to high tech problems
Funny fixes! 8 low-tech solutions for high-tech problems

  Sign me up for ITworld's FREE daily newsletter!
Email: 
 


Originally published on Computerworld |  Click here to read the original story.
Join us:
Facebook

Twitter

Pinterest

Tumblr

LinkedIn

Google+

Answers - Powered by ITworld

ITworld Answers helps you solve problems and share expertise. Ask a question or take a crack at answering the new questions below.

Join us:
Facebook

Twitter

Pinterest

Tumblr

LinkedIn

Google+

Ask a Question
randomness