With all the recent noise about WiMAX high speed wireless broadband and
municipal WiFi, I decided to call one of the few companies actually
servicing wireless broadband customers: Towerstream (.com). They started
several years ago by using pre-WiMAX certified equipment to deliver high
speed wireless broadband to customers in the northeast and now serve
companies in Boston, New York, Miami, Seattle, San Francisco, Chicago,
Los Angeles, and Newport and Providence, R.I.
According to CEO Jeff Thompson, they're doing great, but CEOs always say
that. Let's have a test: if you need a T1, they can deliver it in 48
hours and will charge about half what a legacy telecom company will
charge. Need 100Mbps? Similar delivery and price schedule. Want to
double your T1? One click in their control center, and you double your
bandwidth. That's why Thompson says they're doing great.
"We've seen a huge push to support video in the last nine months," said
Thompson when we connected. "The mid-cap area of around 6-10Mbps is a
real sweet spot for people moving from a T1 being overwhelmed with video
training or WebEx meetings. We can jump from 5Mps to 10Mbps in our
mid-cap product with one keystroke."
While it may look silly to build their own high speed wireless broadband
infrastructure when every other provider relies on Verizon, ATT, or the
other legacy telecom monopolies, Thompson firmly believes that's one big
part of their success.
"We learned from the CLECs that you can't rent from competitors and then
rely on them for service," he said. Add in the fact the monopolies call
all new DS3 and faster installations fiber, which they don't have to
share, and Towerstream's approach makes great sense.
And WiMAX and Municipal WiFi? "WiMAX certified equipment helps lower our
costs, but we're not interested in Mobile WIMAX or Municipal WiFi per
se," said Thompson. "But we'll be happy to provide backhaul services for
any WiMAX or Municipal WiFi providers."
Bottom line from Thompson? "We're able to deliver high speed Internet
access in the 6-200Mbps range in days with SLAs exceeding legacy
providers with fiber like performance and instant upgrades. And we come
through the roof, not a conduit in the basement."
Faster service and dramatically cheaper rates: wasn't that what telecom
reform was supposed to give us? Too bad only one company delivers that
today.