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Kerio Operator is a small business phone system. Using VoIP, it simplifies voice communications while offering advanced phone features typically associated with enterprise phone systems like conference calls, call forwarding, call pickup, call recording, ring groups, office voicemail to email, Busy Lamp Field (BLF), auto attendant, and call queues. Since Kerio Operator utilizes your existing data network with the industry standard SIP (Session Initiation Protocol) to transmit and manage calls, management of the phone system has now shifted from a phone expert to the IT administrator. It has an intuitive web interface so that previously expensive basic and common tasks like adding/changing/deleting office phone extensions can be done quickly and without expert help. It's now much more practical and affordable for a small business to sound big.