New AT&T president: Company 'doing more things right than wrong'

A: There's been an incredible investment flow into telecom. Largely, it has gone
into optical transmission. Optical has been the basis of telecom for the last 10 years,
but what's changed is the pace of innovation. The optical transmission rates in the
last three years have just skyrocketed. ... The switching technology is getting better
all the time to take advantage of that capacity, too. But frankly, the issue that's
coming to the forefront now is that [telecommunications] is about more than just
building a physical network. It's about building services and products and then
distribution channels to take those to customers.You can't just put fiber in the
ground.