Amazon warns customers of infected digital photo frames

By Gregg Keizer, Computerworld |  Security, Amazon, malware 3 comments

Amazon.com Inc. last week warned customers running Windows XP that a Samsung digital photo frame it sold through earlier this month might have come with malware on the driver installation CD.

An Amazon.com customer posted the warning a week ago to the online retailer's user forum. It its note to customers, Amazon.com noted that a Samsung advisory had been issued for the SPF-85H, an 8-in. digital photo frame that Amazon sold for approximately $150 starting in October.

The Samsung SPF-85H is no longer available on Amazon.com.

"We have recently learned that Samsung has issued an alert... our records indicate that you have purchased one of the digital photo frames through the Amazon.com website and are therefore affected by this alert," said Amazon in the note.

Samsung released its advisory download PDF on Nov. 27, and listed five photo frame models as affected: SPF-75H, SPF-76H, SPF-85H, SPF-85P and SPF-105P.

According to Samsung's alert, "a batch of Photo Frame Driver CDs contain [sic] a worm virus in the Frame Manager software. This is a risk of the customers [sic] host PCs being infected with this worm virus."

Samsung did not specify how the malware got on the CD, or how it escaped its quality control checks.

Amazon's advisory identified the malware as "W32.Sality.AE," the name assigned by Symantec Corp. Other security vendors, such as McAfee Inc. and Trend Micro Inc., have pegged the malware with other names, including "W32/Sality" and "Troj_Agent.xoo," respectively. Symantec's write-up said W32.Sality.AE was a downloader, a malicious program that once installed, downloads even more malevolent attack code.

Most security companies said that the malware -- variously labeled "virus" and "Trojan" -- was first spotted in the wild last August, although some reported earlier variations as far back as mid-2007.

People who purchased a Samsung photo frame should download an updated -- and theoretically malware-free -- version of the Windows XP edition of Frame Manager from Samsung's support site, Amazon recommended.

Only users running Windows XP are at risk, Samsung and Amazon said; Windows Vista is immune.

Hardware with malware is almost a holiday tradition. Last January, for example, Best Buy Co. admitted that it had sold infected digital picture frames under its in-house Insignia brand during late 2007. Best Buy yanked the 10.5-in. frames from its stores, but did not issue a recall.

3 comments

    Anonymous 1 year ago
    I would like to say thank you to author of these articles on this site. I read all of these articles and i need to read some new articles. I've watched a video on youtube about this topic for now and i loved it. Also it is one of the rarely topic on this site.See you on a new topic.
    Anonymous 2 years ago
    大阪でウイング車モーター修理・販売・在庫多数。大阪でパワーゲート車モーター修理・販売・在庫多。大阪でバッテリー販売。セルモーターリビルト。オルタネーターリビルト。リビルト在庫多数。大阪で電装品販売。リンク品在庫多数。
    Anonymous 3 years ago
    Since the frame was probably made in china, the virus most likely came from chinese hackers that infiltrated the plant. Yet another reason to not buy anything from china.

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