The best open source networking software: 2010

InfoWorld's Test Center picks the top open source networking software and administration tools of 2010

By Doug Dineley, James R. Borck, Martin Heller, Paul Venezia, High Mobley, InfoWorld |  Open Source, NAS, network monitoring

Bossie 2010 winner: OTRS ITSM

OTRS ITSM is the most complete open source IT service management solution available today. This Web-based system has change request and SLA management covered with automated workflow, a self-service portal, personal watch lists, real-time dashboards, comprehensive impact reporting, and a new knowledge base framework. What we like most about the suite is its basis in ITIL. By building on ITIL best practices, OTRS ITSM can help you roll with the changes and keep IT services on track.

License: GNU Affero GPL

The Bossies 2010 index:
Bossie Awards 2010: The best open source software of the year
Bossie Awards 2010: The best open source applications
Bossie Awards 2010: The best open source application development software
Bossie Awards 2010: The best open source platforms and middleware
Bossie Awards 2010: The best open source networking software

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