OS X Lion's download-only distribution will hurt retailers

But Apple's Mac App Store approach means bigger profit per unit than with Snow Leopard in '09, says retail analyst

By , Computerworld |  Operating Systems, Apple, Mac OS X

"This affords them an additional level of control," said Baker, referring to Apple's well-known fondness for holding tight to the reins of business, from hardware and software design to retail with its own chain of stores. "For them, controlling the user experience [of purchasing and upgrading] is more important than the money."

Baker expects that Lion will do well, but cautioned that even in the best circumstances, revenue generated by the upgrade will be "just a footnote" to its total income.

Apple may be taking an unprecedented sales step with its desktop operating system, but the company's not only following an existing trend but will be tailed by others, including Microsoft, said Baker.

"There's no [retail] upgrade cycle for tablets or smartphones," Baker observed, adding that Lion's use of the Mac App Store is just an extension of those models.

"And it's clear that Microsoft will on some level go to an app store in Windows 8," Baker continued. "The question is whether their app store is a controlled environment, or whether they'll work with their OEM and channel partners. I think there will always be ways for retailers and OEMs to participate in software sales. Microsoft is fundamentally a good channel partner."

While Microsoft showed some parts of Windows 8 on June 2, it has said nothing about integrating an application store in the new operating system. Earlier, however, several Windows bloggers reported finding signs of one in leaked previews of the OS.

Gregg Keizer covers Microsoft, security issues, Apple, Web browsers and general technology breaking news for Computerworld. Follow Gregg on Twitter at @gkeizer or subscribe to Gregg's RSS feed . His e-mail address is gkeizer@computerworld.com .

Read more about mac os in Computerworld's Mac OS Topic Center.


Originally published on Computerworld |  Click here to read the original story.
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