June 20, 2011, 10:33 AM — Analysts parsing Microsoft's recent revelations about the next generation of Windows are split on the risks posed by focusing the update on touch technology and the needs of the consumer market.
"They're betting the farm on this one," said Wes Miller, an analyst at Directions on Microsoft who was part of the vendor's Windows team from 2000 to 2004.
Miller said that Microsoft must avoid alienating the enterprise customers that drive Windows revenue. "Microsoft's problem is, how do they keep the existing customer base with Windows while addressing touch?" Miller said.