Apple confirms glitch in updating Leopard

By Jim Dalrymple, Macworld.com |  Operating Systems, Leopard, Mac OS X Add a new comment

Apple confirmed a glitch that prevents some users from updating their Mac OS X Leopard machines using the built-in software update mechanism.

According to a tech note posted on Apple's Support site, the update process may stop responding while "Configuring installation" is visible in the update window. The problem happens when software update attempts to install an update that has been partially downloaded.

To get around this problem Apple suggested users first go to /Library/Updates and move the contents of that folder to the trash. You can then use software update to re-download and install the update.

If you don't want to try the automatic update again you can visit Apple's Support site and download the update manually.

    Add a comment

    Post a comment using one of these accounts
    Or join now
    At least 6 characters

    Note: Comment will appear soon after you have activated your account.
    Obscene/spam comments will be removed and accounts suspended.
    The information you submit is subject to our Privacy Policy and Terms of Service.

    ITworld LIVE

    Operating SystemsWhite Papers & Webcasts

    White Paper

    Microsoft Enterprise Agreement Program Overview

    Discover how flexible the Microsoft Enterprise Agreement Program is to help you build the right software solution agreement for your business. This paper highlights all the available options-from on-premise software and cloud service solutions, to payment options and enrollment programs, and more.

    White Paper

    Watson - A System Designed for Answers. The future of workload optimized systems design

    Watson is a workload optimized system designed for complex analytics, made possible by integrating massively parallel POWER7 processors and DeepQA technology. Read the white paper about Watson's workload optimized system design.

    See more White Papers | Webcasts

    Ask a question

    Ask a Question