There is some justification to carriers' excuses about the data hoggery of smartphones: smartphones are data hogs, at least compared to dumb phones. AT&T goes further, bragging it signed up record numbers of users, then complaining they actually use the network.

Kevin Purdy digs through the rumors and insinuations about mobile and wireless happenings and quickly summates them, so you can go on with your fact-based life.

ITIL, the IT service management (ITSM) best practice framework, has come on in leaps and bounds since it was first introduced due to theUK government's disillusionment with the way that governmental IT was delivered in the latter half of the 1980s. Now the de facto standard for ITSM, there is no doubt that ITIL can benefit IT infrastructure and operations (I&O) organizations. In a recent survey of 491 members of the IT Service Management Forum (itSMF) USA, Forrester found that ITIL beneficially improved service productivity (85%), quality (83%), business reputation (65%), and occasionally cost savings (41%).

After many months of widespread anticipation, the Document Foundation on Tuesday announced the arrival of LibreOffice 3.5, the third major release of its free and open source office productivity suite.

As a corporate executive trying to sort out the importance of Apple beginning to open itself to outside audits of the heavily criticized working conditions at its Chinese and other overseas plants, you'll find Tuesday's coverage by The Wall Street Journal and New York Times offering two very different perspectives.

The Free Software Foundation wants web developers to insert license info within sites to avoid what Richard M. Stallman calls "the JavaScript trap."

Numerous studies have emerged over the past few years indicating that Linux skills are a hot item in the IT hiring market, but on Tuesday the Linux Foundation will publish a brand-new report suggesting that the search for such talent is taking on a new level of urgency.

Have you ever looked at someone's iPhone home screen, and noticed that it has five icons in the dock? Or maybe you've seen a classic console emulator running on an iPad? Don't go looking for these apps on the App Store--these features and more are only possible with a hack called jailbreaking.

Without a clear definition of security that is consistent through out your team, how can you expect people in your organization to comply?

As data grows out of control, it's easy to overlook the high price of maintaining BC/DR solutions to keep all that data safe.

Linux is free, Linux is ubiquitous. What cxould that mean for distributions, interfaces, and the future of mobile platforms?

The latest juicy gossip out of the rumor factory has Google introducing a new consumer electronics device that will, at a minimum, help you stream music throughout your house. And depending on who you ask, it may be capable of doing much more.