performance management

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  • $1M Google award to give users more power on the web

    Posted March 24, 2011 - 3:53 pm

    Google awarded researchers in Georgia $1 million for tools to show end users what's really happening to their packets on the way to Facebook.
  • High end enterprise IT management comes down market

    Posted March 9, 2011 - 3:25 pm

    Virtela and other high-end enterprise monitor and management companies are offering help to SMBs as IT infrastructrure gets more complex.
  • VMware adds more controls for cloud computing

    Posted March 8, 2011 - 12:34 pm

    vCenter Operations is a new toolset that adds real-time analytics and configuration tools to give IT ways to see and manage cloud performance.
  • Why you should care about net neutrality

    Posted November 18, 2010 - 2:17 pm

    Despite a reluctance to weigh in on politics, IT people owe it to themselves and their companies to support restrictions on carriers who want to throttle Internet traffic for their benefit, not yours.
  • Who Should Lead BPM Projects?

    Posted August 9, 2010 - 4:20 pm

    Who should lead a business performance management project: IT, finance or both? For Lisa Mullaney, former director of Chiquita's financial planning and analysis group, the answer was clear: "This is an application and a tool set that is owned by finance."
  • Benchmarking for performance management

    Posted February 19, 2010 - 8:12 am

    Don't be fooled, benchmarking is a challenging effort that will require you to commit time and effort, says Robert Ryan, co-author of 'The Business of IT'. Here are Ryan's 3 rules for success.
  • Implementing an IT scorecard

    Posted January 25, 2010 - 8:57 am

    Implementing an IT scorecard can either enhance or potentially derail an IT manager's career, says Robert Ryan, co-author of "The Business of IT: How to Improve Service and Lower Costs." Here he offers 5 must-dos for successfully implementing an IT scorecard for your organization.
  • Credit crunch is improving IT and BPM

    Posted January 20, 2010 - 2:39 pm

    Businesses claim to have improved their management processes and the way in which IT supports them, more than a year after the recession began to bite hard.
  • Developing an IT scorecard

    Posted November 10, 2009 - 9:25 am

    Development of an IT scorecard is often a "once in a career" event for IT managers, says Robert Ryan, co-author of The Business of IT. Here he offers 6 must-dos for successfully developing an IT scorecard for your organization.

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