Hulu closes the door on PS3 owners, doesn't tell us why

By Peter Smith  18 comments

Over the weekend, Hulu.com started blocking Playstation 3 owners from accessing content, as reported by Engadget (the PS3's operating system includes a web browser). When a PS3 user tries to view a video they get a black screen with the message "Unfortunately, this video is not available on your platform. We apologize for any inconvenience."

(If you're a Firefox user you can test this yourself. Install the Useragent Switcher Add-on and set your useragent string to "Mozilla/5.0 (PLAYSTATION 3; 2.00)" and then try to access a video at Hulu.com.)

Hulu.com has yet to comment on this change of policy (their Terms of Service was updated on June 26th) but we can speculate. There is an on-going battle between Hulu and Boxee, with Boxee trying to offer Hulu content through its interface, and Hulu trying to prevent this from happening. Presumably this is because Boxee is ideally used with Apple TV or a computer hooked up to a television. The Hulu/Boxee combo brings network television shows to the TV in your living room. The Playstation 3 browser, coupled with Hulu, does the same thing. It isn't too much of a reach to imagine network execs and cable TV providers being very nervous about that idea, and they could be pressuring Hulu to block this kind of access. (Of course that same computer hooked up to the TV could just use its web browser to do the same thing.)

A more interesting theory is that Microsoft paid off Hulu to block the PS3. Rumors of Hulu coming to the Xbox 360 have been circulating ever since Netflix 'Watch Now' arrived on the console. If in fact Microsoft was in negotiations with Hulu to offer the service through their hardware, it isn't hard to imagine one condition of the deal (sweetened with a big sack of shiny gold coins) being that Playstation 3 owners be blocked. (But then, see above re: nervous network execs.)

No matter what the truth is, once again the consumer loses out. Is it too much to ask for transparency when changes like this are made? Wouldn't it be refreshing if Hulu made clear why it is suddenly cutting off some users of its service?

Stranded PS3 owners, check out PlayOn as an alternate method of getting Hulu content on you PS3. I haven't personally tried it yet, but I hear good things about it. You will need a PC to run Playon on, though.

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Peter Smith writes about personal technology for ITworld.

18 comments

    Anonymous 2 years ago
    No doubt the network execs are behind this. These are the same greedy morons that charge cable companies for the privilege of pumping their crap channels into our homes while they make profits from the commercials. So naturally it's difficult for them to realize that the more people that see the ads on HULU, the more they can charge for them. It's only a matter of time before they ruin it all.
    Anonymous 2 years ago
    Someone needs to start a petition against this. I can't even watch japanese anime! How does that make sense! What chanel do they offer it on? lol I hate hulu right now.
    Anonymous 2 years ago
    I recently purchased a PS3 for the bluRay player primarily and was very impressed by the online capabilities for a game console. HULU was the primary site my young daughter used for their childrens content. I told her it's no longer available when she was here tonight. Sad deal...she liked playing with the technology part of it...browsing through the shows, picking the one she wanted.Either give us back the access we once had or this family will not use HULU on any device. What an underhanded back door deal...I almost blamed it on Sony as I just applied a system update before I noticed the service went down.
    Anonymous 2 years ago
    It's just User-Agent filtering. Rewrite the user agent header with a proxy, and problem solved:http://www.ypass.net/blog/2009/06/got-a-ps3-want-hulu-back-easy-enough/
    Anonymous 2 years ago
    http://www.ypass.net/blog/2009/06/got-a-ps3-want-hulu-back-easy-enough/
    Anonymous 2 years ago
    TV's really are no longer TV's anymore than monitors are monitors. You could make the distinction that TV's have tuners and monitors do not, but it is silly and pointless.Like this lockout. If it is indeed the case that Hulu is unable to broadcast to a "TV" then they should say so and point out the offending and illegal law. Otherwise, this does look a lot like a very bad move.O yeah, Hulu rocks (well used to).... now I wonder.
    Anonymous 2 years ago
    Maybe the aliens figure that video games will turn your brain into mush as well as TV does. Save some energy, Denis Leary still gets to eat. Win-Win...
    Anonymous 2 years ago
    PS3's are connected to televisions. Hulu content is only permitted on non-TV devices, which is why the AppleTV is also not permitted.Wonder when they'll realize the XBox 360 and Wii also connect directly to TV's...
    Anonymous 2 years ago
    Whatever! People are always going to find a way around their attempts to control what OS people can use. Try YellowDog Linux on your PS3, try PlayOn. (PlayOn has a $20.00 discount until June 30 for a total of $19.99 - Coincidence?) I still can't imagine what HULU is thinking. Who cares if it is on our TV via Xbox, PS3, AppleTV, a laptop with an ugly connection cable???? We don't want to sit at a desk or watch it on our laps, we want it on our big screens, our plasmas, our LCD's. We still have to watch the brief but acceptable commercials. You're missing the boat! If you make it too hard people will go back to ripping the networks off by finding torrents!
    Anonymous 2 years ago
    I'm checking this when i get home. This mounts to discrimination, and if MS is part of this it'll be just another nail in the coffin for their reputation. Could be as bad as Comcast blocking traffic for certain customers - and they got caught!
    Anonymous 2 years ago in reply to Anonymous
    Definately something tedious that will annoy people. I really hope that they give a reason as soon as possible. R__ Flag comment  |  Permalink Reply
    Anonymous 2 years ago in reply to Anonymous
    Lets not forget the Sony is still blocking pictures from Sony pictures and its subsidearies on Netfilx when connected to an Xbox360 if M$ wants to play hard ball back I don't blame them!
    Anonymous 2 years ago in reply to Anonymous
    ...it's just business. Open your mind!
    Anonymous 2 years ago in reply to Anonymous
    Sony won't let their movies stream from NetFlix to Xbox360s. This is basically the same thing in reverse.
    Anonymous 2 years ago
    PlayOn works perfectly with Hulu despite their recent policy changes. Check it out...

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